Technician, Teleport Operations

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• You will perform routine on-site installation, preventative maintenance, routine repair of electronic and electromechanical equipment and products.
• You will ensure system performance of communications equipment delivers the highest standard of service to our customers and perform level 1 maintenance restoral actions and well as provide technical support at an intermediate level in 24x7 shift.

COMPETENCIES

• Can you test and successfully turn-up new services by performing installation and configuration of equipment, associated wiring/cabling and administrative requirements as directed by senior members of the Teleport Operations Team.
• You perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems.
• You provide routine level 1 maintenance that includes switching of redundant equipment, performing power reset, and verification of equipment configuration.
• You expand your knowledge while participating in training in some level 2 maintenance (removal, replacement and configuration of equipment).
• You perform basic components of emergency restoration procedures for ground station equipment like antennas, up- and downlink systems as well as baseband and video equipment.

QUALIFICATIONS & EXPERIENCE

• Vocational training or equivalent technical education, ideally in the field of Electronic Communications.
• 1 to 3 years of relevant experience.
• Must be able to work in a 24x7 shift environment (days/nights) and be available for on-call/call-in responsibilities.
• Basic working knowledge of Satellite Earth Station technologies relating to Teleport Operations.
• General knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear and generating systems.
• Capable of working on various ground station communications systems, performs replacement of major assemblies.
• General understanding of RF theory and basic electronics.
• Able to determine proper methods of testing equipment and RF/IF systems chains.
• Interest in learning new technologies and services, mainly related to Satellite Communications and Teleport Operations.
• Good organizational, multi-tasking and team player skills.
• Fluency in English.
• Good customer service skills.
• General PC skills and proficiency in use of “Office Suite” software.

KEY DELIVERABLES

• You will monitor the conditions of Telemetry, Tracking and Command, commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment.
• You will support the following equipment as directed by other Operational Centers; IP and Baseband equipment (modems, multiplexers, DVB and Broadband technology platforms) and video systems. You identify inefficient operations processes and unreliable equipment, or sub-systems that affect the ability to provide service reliability and customer service and may make recommendations to address these issues.
• You will prepare and review documentation, reports and updates for any service status change, maintenance and fault/repair/restoral.

Close vision (20 inches or less), distance vision (20 feet or more), color vision, peripheral vision, and depth perception

Ability to climb ladders up to 30 feet (to include outdoor 3-story antenna systems)

Job requires ability to lift up to 50 lbs.