Technician Operations
Meter · San Francisco, CA · 4 wk ago
HybridManagement$100k–$170k/yrFull-time
Responsibilities
- Keep projects on track: Deliver >90% of installations on time by owning live technician support and unblocking issues in real time.
- Raise quality standards: Reduce rework rates
- Accelerate installs: Partner with Operations Engineering to roll out automated technician tooling that cuts install validation times by 30%.
Requirements
- Experience in networking with the curiosity to go deeper, quickly building the technical fluency needed to support field operations.
- Clear communication, disciplined documentation, and a builder’s mindset to bridge teams, create structure, and translate frontline insights into scalable tools and product improvements.
Qualifications
- Thrive on solving problems in real time and making order out of chaos.
- Natural communicator who can bridge technical and non-technical teams.
- See every blocker as an opportunity to improve the system.
Benefits
- Compensation range: $100,000 - $170,000.
- Eligible to participate in Meter's equity plan.
Schedule
We are hiring across four shifts: Monday-Friday, Tuesday-Saturday, Sunday-Thursday, and Thursday-Monday. Please indicate your preferences in your application.