Technician, Service (St.Louis)

Key Responsibilities

• Visually inspects, tests, and listens to machines and equipment to locate causes of malfunctions.
• Discusses machine operation variation with customers to diagnose problem and repair machines.
• Dismantles machine parts to detect wear, misalignment, or other problems.
• Removes and replaces worn or defective parts.
• Installs new or repaired parts; clean and lubricate shafts, bearings, gears, belts and other parts of machinery.
• Aligns and adjusts components such as spindles and clutches.
• Starts machines and equipment to test proper operation following repair.
• Organizes and plans with dispatcher follow-up repairs on equipment when all ordered parts have been received.
• Organizes with dispatcher scheduled repairs and PM's at similar locations on the same day, as time and location permits.
• Organizes new service requests with dispatcher in the same working area, as time permits.
• Completes timecards accurately and completely throughout the day.
• Records and reports work orders, parts, supplies ordering, and a daily agenda.
• Submits parts orders and all required paperwork through tech portal / ERP System while at each location.
• Organizes parts received for van stock and follows up on customer repairs.
• Works efficiently with dispatcher for most productive route each day.
• Treats company equipment (i.e. vehicle, tools, phone, fax, credit card, and parts) as if they were his/her own and follows PM’s guidelines on company provided vehicle.
• Performs additional duties, tasks, responsibilities, as a supervisor may, from time-to-time, deem necessary.
• Works safely in different types of environments and always puts SAFETY FIRST.

Competencies And Skills

• High school diploma or general education degree (GED); good mechanical aptitude/skills.
• Self-starter with entrepreneurial spirit who operates business within the framework of each customer’s business structure.
• Good driving record.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent time-management skills.
• Possesses excellent communication skills; both verbal and written with ability to communicate effectively to customers.

Reasoning Abilities

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Detail oriented.
• Excellent listener.
• Determination to be own manager.
• Skilled in the use of hand and mechanical tools.

Physical Demands

• Sit.
• Use hands to finger, handle or feel.
• Reach with hands and arms.
• Stoop, kneel or crouch.
• Talk or hear.
• Taste or smell.
• Lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
• Move tanks up to 400lbs with hand truck/dolly.
• Work on a ladder running overhead piping.

Misclaneous

• Income is based an hourly pay structure, with a ½ hour start of the day and end of the day reduction for commute time.