Technician, Management Information Systems SY 2025-26 (NBOE)

Definition

The Superintendent invites qualified and interested persons to apply for the position of Technician, Management Information Systems within the Division of Information Technology. This title is governed by the New Jersey Civil Service Commission; meaning that a candidate for this position will be placed as a provisional employee. Upon hire, the employee will be required to complete a 90-Day Working test period during which the employee's performance will be evaluated. Employee must successfully complete the designated probation period in order to remain in the position as a permanent employee.

Qualifications And Requirements

• Completion of sixty (60) semester hour credits from an accredited college or university.
• One (1) year of experience in work involving information systems including responsibility for gathering, compilation, retrieval, maintenance, and distribution of financial, management, and/or other technical information in a public or private organization, or in providing user support and solving user problems in a help desk or related environment.
• Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
• Twenty-four (24) semester hours credits in Computer Science, Information Technology, or a closely related field from an accredited college or university may be substituted for up to two (2) years of the required education.

Knowledge And Abilities

• Knowledge of office methods and procedures.
• Knowledge of information processing production and control functions, and of workflow control techniques.
• Knowledge of client/server productivity aid packages.
• Ability to isolate causes and solve case information processing problems.
• Ability to communicate problems, causes, and recommended solutions to users and administrative personnel in a diplomatic/cooperative manner.
• Ability to specialize in one functional area or to perform control activities and communications over a combination of processing applications/procedures.
• Ability to teach the operation and procedural requirements to other employees.
• Ability to use system diagnosis tools.
• Ability to use network center productivity aids and software packages.
• Ability to communicate, both orally and in writing, using easily understood language with all levels of employees (agency supervisors and line staff).
• Ability to prepare reports.
• Ability to work effectively with associates and supervisory officials.
• Ability to make necessary field and other tests.
• Ability to make required inspections and investigations.
• Ability to learn quickly from oral and written directions and explanations.
• Ability to answer inquiries from system users; explain system functions and provides technical assistance in the use and application of system features.
• Ability to maintain essential records, reports, and files.
• Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
• Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position.
• Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job with or without reasonable accommodation.

Reports To

Department Head

Salary, Employment Period and Union Affiliation

• Salary: $53,150 - $55,838*
• Employment Period: Twelve (12) Months
• Union Affiliation: Local 617

THE NEWARK BOARD OF EDUCATION IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER