Senior Technician, Management Information Systems SY2025-26 (NBOE)

Definition

Under direction of a supervisory official in a state or local department, institution, or agency, assists in the planning, development, and implementation of information systems; reviews related programs and systems; acts as liaison with internal components utilizing the systems, and/or with other government jurisdictions; or in a client/server environment, provides hardware and software on servers or workstations; does other related work.

Qualifications And Requirements

• Note: Applicants must meet one of the following or a combination of both experience and education.
  • Thirty (30) semester-hour credits are equal to one (1) year of relevant experience.
    • Five (5) years of professional experience utilizing or implementing electronic information systems, analyzing information systems and/or developing procedures for the use of information systems, or in providing user support and solving user problems in a helpdesk or related environment.
  • Possession of a bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience.
  • Possession of a bachelor's degree or a master's degree in a computer science, information technology, or a closely related field.
  • Possession of twenty-four (24) semester hour credits in computer science, information technology, or a closely related field from an accredited college or university; and three (3) years of the above-mentioned professional experience.

Note: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.

Licenses: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Basic Functions And Responsibilities

• Aid in the design and development of management information systems to provide a ready source of retrievable up-to-date information on which management and operations-related decisions may be based.
• Develop applicable procedures as required.
• Conduct studies of programs and operations to determine their applicability to existing or planned information systems.
• Prepare and submit reports to findings and recommendations.
• Develop file layouts for user applications.
• Aid in the planning and implementation of information systems to ensure that administrative and other needs are met.
• Aid in the evaluation of active systems to determine levels and quality of outputs.
• Aid in the development and maintenance of control devices to ensure that systems output meet established standards of adequacy, efficiency, and effectiveness.
• Train and oversee data collection/conversion teams, as required, to establish and maintain optimum levels of precision and quality of information within affected systems.
• Assist in the preparation of manuals and other training materials.
• Answer inquiries from system users; explain system functions and provide technical assistance in the use and application of system features.
• Provide support in the maintenance of mainframe connections.
• Install, configure and set up printers and workstations; install software programs.
• Respond to requests for assistance; identify and correct hardware, software, and printer problems.
• Troubleshoot application errors.
• Identify and resolve network problems.
• Review regulations and policies for various programs and related systems; consult with data processing systems and program development specialists to ensure that application of active or planned information systems is in accord with directives.
• Analyze and/or supervise the coding of data contained in primary or other source documents to facilitate the recording and storage of systems inputs.
• Monitor and review data inputs to detect errors within the system, analyze resultant problems and develop corrected data/information for entry into the system.
• Prepare correspondence.
• Prepare and/or supervise the preparation of reports.
• Establish and maintain records and files.
• Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office or related units.

Knowledge And Abilities

• Knowledge of the methods used to plan, develop and implement information systems.
• Knowledge of various project scheduling techniques, such as Critical Path Management (CPM), PERT, and GANTT.
• Knowledge of the techniques used to conduct surveys, feasibility studies, operational analysis, and systems studies for the development of plans, operations implementation, and other specialized planning and research methods.
• Knowledge of computerized systems, peripheral devices, supportive operational equipment, and organizational backup.
• Knowledge of client/server productivity aid packages.

Ability to organize assigned technical work, organize planning programs, and develop effective work methods.

Ability to analyze planning systems and operational problems and direct research, analysis, and design efforts for their solution.

Ability to use system diagnosis tools.

Ability to use Network Center productivity aids and software packages.

Ability to plan technical, systems work planning development activities.

Ability to coordinate project activities.

Ability to prepare correspondence.

Ability to prepare reports containing findings, conclusions, and recommendations.

Ability to establish and maintain records and files.

Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.

Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position.

Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Report To

Department Head

Salary, Employment Period and Union Affiliation

• Salary: $70,671 - $82,807*
• Employment Period: Twelve (12) Months
• Union Affiliation: Local 32

Pending salary negotiations

How To Apply

NBBOE only accepts electronic applications.

Opening and Closing Date

• Opening Date: June 2, 2026
• Closing Date: June 15, 2026 or until filled

The Newark Board of Education is an Equal Opportunity/Affirmative Action Employer.