Technician/Advisor
Black Women's Mental Health Institute · Waterbury, CT · 2 wk ago
OTHRFull-time
About the role
The Tech-Advisor plays a key role in delivering a superior customer experience by supporting VIP programs and standards. They work collaboratively with team members, serving customers at the counter as a service writer and in the shop as a technician when needed. The role emphasizes effective communication, organization, and industry knowledge, with a focus on exceeding customer engagement and productivity goals.
Responsibilities
- Educate customers about vehicle conditions
- Perform vehicle services
- Support facility and equipment maintenance
- Complete necessary automotive and customer service training
- Obtain and maintain certifications such as ASE and T.I.A.
- Maintain safety and procedural compliance
Requirements
- At least one year of automotive experience
- Valid driver’s license
- Relevant certifications (e.g., ASE, T.I.A.)
Work Environment
The position involves indoor service areas with exposure to varying conditions. It requires physical activity, proper safety gear, and keen visual acuity.