Technical Writer I (Remote)

Job Summary

An ideal candidate is an energetic and experienced individual who displays strong communication skills, and thrives in a fast-paced, team-oriented environment. Must be able to provide high-quality documentation for our software products, which includes overviews, quick reference sections and step-by-step instructions. The primary focus involves web-based and print documentation for client-facing purposes but may also involve the creation of internal documents. The ideal candidate effectively works on multiple projects at the same time and meets overlapping deadlines as they arise. Communicates information clearly, concisely and professionally. Additionally, organization is a must. Excellent written communication skills are necessary including a firm grasp of grammar. Must be proficient in Microsoft Word, have some knowledge of HTML and be able to work with creating and editing screenshots in a program such as Adobe Photoshop. Additionally, proficiency or working knowledge of Adobe InDesign, RoboHelp, and Illustrator are a plus.

Key Responsibilities

• Takes on immediate responsibilities that include, but are not limited to, producing outstanding documentation building on existing style and formatting guidelines for both web and print.
• Ensures consistency in documentation and communications.
• Collaborates with the software development team and others to ensure features are documented properly.
• Learns and uses the software products to effectively communicate instructions and concepts.
• Takes, edits and organizes screenshots.
• Be able to work on multiple projects at once – each having their own deadlines.

Minimum Qualifications And Experience

• Bachelor's Degree in Graphic Design, Multimedia Design or related field desired.
• Minimum two years technical writing experience or producing similar documentation.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint) with a firm understanding of styles in Word.
• Knowledge of Adobe RoboHelp is a plus.
• Working knowledge of HTML.
• Familiarity with Adobe Photoshop is required to edit screenshots.
• Strong organization, time-management and decision-making skills.
• Able to handle multiple projects in a fast-paced work environment with exceptional attention to detail.
• Creative mind with the ability to break down potentially complex operations into easy-to-read instructions.
• Able to work independently and with a team.

Pay

The salary range for this position is: $64,000 - $86,000 Final compensation for this position will be determined based upon the applicant’s relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law.