Technical Writer - Remote

Primary Responsibilities

• Review RFPs and related documents furnished by the procuring agency; analyze to understand and capture specific operational, administrative, and proposal requirements
• Interview subject matter experts (SMEs) in business functions throughout the organization to determine Optum's business and operational approach to satisfy the requirements
• Translate technical information into clear, readable narrative for both technical and non-technical readers, ensuring consistency, clarity, and quality
• Contribute ideas regarding business solutions based on own ideas, experience, and research
• Write, develop and maintain baseline proposal content
• Develop outline for proposal sections to address all elements of direct, derived, and implied requirements
• Draft concise, complete, and clear proposal responses to the RFP requirements and/or questions in accordance with Optum proposal development standards, stylistic guidelines, and formatting conventions
• Collect and/or develop proposal exhibits, attachments, appendices relevant to assigned sections
• Work with proposal manager and production team to address proposal layout and production issues
• Escalate conflicts and issues to proposal leadership as required
• Complete work according to deadlines provided by proposal leadership
• Participate in ongoing continuous improvement of the Optum government proposal development process
• Conduct other business development duties as assigned

Required Qualifications

• 5+ years of proposal writing experience, preferably for government clients (e.g. Medicaid agencies)
• 5+ years technical writing skills within the health IT industry
• Proficiency in Microsoft applications, including Word, Excel, PowerPoint, as well as AI tools
• Proven writing skills that demonstrate a natural command of language, grammar, organization and flow
• Proven analytical/critical-thinking skills for understanding complex product offerings and value propositions and defining them in succinct, persuasive written responses
• Proven ability to edit descriptive text in accordance with style guide
• Proven ability to think, create and write 'outside the content knowledge base'
• Proven ability to perform effectively under pressure, problem solve and be able to practice strong organizational skills when faced with multiple, time-sensitive priorities
• Proven solid interpersonal, communications, and negotiating skills

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (subject to eligibility)