Technical Training Developer Supervisor - Oahu, Maui, Hawaii Island

We recognize our competitive advantage — our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

About the role

The P ZA ADMIN - T&D OPERATIONS Department of the P T&D OPERATIONS Division at Hawaiian Electric Company has a Professional Supervisor vacancy available. This role directs, supervises, and/or conducts training academics and activities for the Division. The position collaborates with supervisors and division personnel to develop, maintain, coordinate, and conduct training courses, programs, materials, and scenarios related to technical skills, employee development, teamwork, and leadership training.

Responsibilities

• Division Training Program & Curriculum
  • Facilitates identification of training needs of division personnel with supervisors and field personnel.
  • Develops and coordinates delivery of a comprehensive training program to meet division goals, performance metrics, enhance organizational capability, and support supervisors to ensure personnel competency related to job descriptions and compliance with all company standards, including State and Federal regulations.
  • Develops curriculum and materials for all division technical training programs (e.g., training manuals), including annual refresher training, new equipment training, and new/updated operating procedures.
  • Formulates structured lesson plans, delivers appropriate training through various modes, and measures performance.
  • Updates existing manuals, standard operating procedures, and job aids as needed.
  • Evaluates the effectiveness of training plans and programs in relation to established training objectives and performance measures, incorporating strategies for continuous improvement.
  • Reviews safety incidents and works with supervisors and employees to identify training program gaps and revise training programs and curriculum accordingly.
  • Supports supervisors to coordinate post-incident training and follow-up assessments of employees.
• Employee Development Programs
  • Evaluates, develops, and improves multi-year programs that prepare employees to ascend to next-level positions and address succession planning needs.
  • Develops evaluation tools and proficiency testing to ensure competency.
  • Assists supervisors in monitoring the progress of trainees, providing necessary improvements to successfully complete programs and pass required proficiency tests.
• Program/Material Delivery
  • Identifies, coordinates, and delivers program content through complementary, supplementary, and/or alternative training providers, modes, and resources.
  • Works in coordination with the division Operations Technical Specialist, Corporate Safety, Operations Planning and Construction Management, vendors, contractors, supervisors, and crew personnel to effectively deliver program content.
  • Provides administration and/or project management of consultants hired to perform training of division employees.
  • Develops and updates reports on metrics and effectiveness of programs, ensuring reliable/valid testing procedures are in place.
  • Assists in the development, monitoring, and analyzing of the division’s annual training budget.
• May temporarily substitute for other merit staff in Incident Command events or other emergencies.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

Requirements

• Knowledge Requirements
  • Thorough knowledge of the theories and principles of electrical systems, normally acquired through college-level courses or equivalent experience.
  • Thorough knowledge in the operation and maintenance of transmission, distribution, and substation facilities.
  • Working knowledge of transmission and distribution overhead and underground construction and work standards.
  • Working knowledge of personal computers and/or mainframe systems and related software applications.
  • Knowledge of the requirements for compliance with State and Federal environmental and safety regulations.
  • Thorough knowledge of policies and procedures contained in documents such as the System Operation Procedure Manual, Company/Union agreement, Safety & Health Manual, and General Information Manual.
• Skills Requirements
  • Demonstrated supervisory/leadership skills, including effective written, oral, and listening communication skills; conflict resolution skills; and the willingness and ability to train.
  • Supports two-way communications to ensure a focused, well-informed workforce.
  • Promotes teamwork and a self-directed workforce to support company initiatives.
  • Able to read, comprehend, and utilize technical publications such as manufacturer’s instruction manuals, training manuals, blueprints, and electrical single-line diagrams.
  • Ability to solve problems independently and/or with the assistance of others.
  • Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
  • Ability to handle difficult or sensitive issues with tact, courtesy, and discretion.
  • Must have or be able to qualify for a State of Hawaii CDL Class A driver’s license.
  • Must meet the standards for frequent or required driving positions stated in the Hiring Standards for Required Driving Positions policy.
  • Ability to learn forecasting, budgeting, and measuring costs.
  • Ability to learn Continuous Improvement Skills and Change Management Skills.
  • Good presentation skills.
  • Leadership skills and the ability to interact with people at all levels.
  • Strong interpersonal skills to positively influence various groups or individuals.
  • Strong ability to teach, coach/mentor, and facilitate in classroom and field settings.
  • Ability to remain flexible in a demanding work environment and adapt to change depending on learning styles of participants.
  • Capability to quickly conceptualize new ideas.
  • Ability to look at issues in a broad, global context and consider future impacts.
  • In-depth analytical, computational, organizational, and conceptual skills to handle various projects and programs.
  • Ability to handle difficult situations with tact, courtesy, and discretion.
  • Strong organizational skills to institutionalize programs and develop people.
• Experience Requirements
  • Extensive (8+) years of operational and/or maintenance-related experience in an electric utility or equivalent.
  • A BS degree in engineering in a relevant discipline from an accredited engineering school may be substituted for five (5) years of experience.
  • A few years (1-2) of related work experience in a supervisory/leadership capacity.
  • A few years (1-2) of related experience in preparing operating budgets and managing expenses preferred.
  • A few years (1-2) of experience training peers or subordinates.
  • Qualified or capable of qualifying as a crew leader, and/or possess supervisory/leadership skills and abilities to work with a variety of individuals in an electrical transmission and distribution setting preferred.

Pay

The hiring range for this position is $109,900.00 to $142,600.00. The selected candidate will be placed according to their skills and qualifications.

About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs. The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. The company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come.

Visit us at hawaiianelectric.com.