Technical Trainer Sr.

About The Role

At Toshiba, our products power critical infrastructure—and our training ensures customers and employees can operate them safely, effectively, and confidently. As a Senior Technical Trainer, you will serve as a subject matter expert and educator, delivering high-impact training programs across classroom, field, and virtual environments. You’ll play a key role in product launches, customer success, and workforce capability development, while designing modern, engaging technical learning experiences. This role is ideal for a hands-on technical expert who enjoys teaching, influencing, and driving continuous improvement in training programs.

What You’ll Do

• Deliver Technical Training: Lead instructor-led training for customers, distributors, and employees across in-person, virtual, and webinar formats
• Curriculum Development: Design and continuously improve courseware, including lesson plans, manuals, training schedules, and certification assessments
• Serve as a subject matter expert on current and legacy products, translating complex technical concepts into clear, practical instruction
• Build strong relationships with customers by providing consultative guidance on product application, maintenance, and best practices
• Partner with Engineering, Product Management, and Sales to develop and deliver training for new product introductions
• Plan and deliver webinars and remote learning events to support global sales and distribution teams
• Maintain training labs, demo equipment, and instructional materials to ensure a high-quality learning environment
• Identify opportunities to enhance training effectiveness, scalability, and learner engagement
• Provide input on cost-effective training delivery and operational efficiencies
• Travel: 25–50% (Domestic & International)

Education

• Associate degree in a technical field or equivalent military training required
• Bachelor’s degree preferred

Experience

• 8–10 years of experience in technical training, field service, engineering, or related discipline

Technical Skills

• Strong understanding of electrical and/or mechanical systems
• Experience using electronic test equipment and hand tools

Core Competencies

• Expert-level teaching and facilitation skills
• Strong communication and presentation abilities
• Ability to simplify complex technical concepts for diverse audiences
• Independent decision-making and curriculum ownership
• Continuous improvement mindset

Work Environment & Physical Requirements

• Work is performed across customer sites, manufacturing facilities, and office environments
• Exposure to electrical and mechanical systems
• Ability to lift up to 50 lbs and stand for extended periods during training sessions