Sr. Technical Trainer

About the role

Toshiba International Corporation (TIC) is a Toshiba America Group (TAG) Company, a wholly owned subsidiary of Toshiba Corporation. Comprised of four in-house divisions, TIC is a global leader in motors and drives, power electronics, transmission and distribution systems, and other social infrastructure systems. TIC is committed to providing the utmost in quality products and services and strives to uphold Toshiba’s worldwide commitment to innovative technology, superior quality, and unmatched reliability.

Responsibilities

• Deliver Technical Training: Lead instructor-led training for customers, distributors, and employees across in-person, virtual, and webinar formats
• Curriculum Development: Design and continuously improve courseware, including lesson plans, manuals, training schedules, and certification assessments
• Serve as a subject matter expert on current and legacy products, translating complex technical concepts into clear, practical instruction
• Build strong relationships with customers by providing consultative guidance on product application, maintenance, and best practices
• Partner with Engineering, Product Management, and Sales to develop and deliver training for new product introductions
• Plan and deliver webinars and remote learning events to support global sales and distribution teams
• Maintain training labs, demo equipment, and instructional materials to ensure a high-quality learning environment
• Identify opportunities to enhance training effectiveness, scalability, and learner engagement
• Provide input on cost-effective training delivery and operational efficiencies

Requirements

Education: Associate degree in a technical field or equivalent military training required, Bachelor’s degree preferred

Experience: 8–10 years of experience in technical training, field service, engineering, or related discipline

Certifications (Preferred): Instructional or courseware development certifications (Langevin, ATD/ASTD, CSTD, or equivalent)

Technical Skills: Strong understanding of electrical and/or mechanical systems, Experience using electronic test equipment and hand tools

Core Competencies

• Expert-level teaching and facilitation skills
• Strong communication and presentation abilities
• Ability to simplify complex technical concepts for diverse audiences
• Independent decision-making and curriculum ownership
• Continuous improvement mindset

What Sets You Apart

• Experience training in industrial, manufacturing, or power systems environments
• Proven success designing end-to-end technical training programs
• Experience delivering virtual and hybrid learning solutions
• Strong ability to influence stakeholders across engineering, sales, and operations

Work Environment & Physical Requirements

• Work is performed across customer sites, manufacturing facilities, and office environments
• Exposure to electrical and mechanical systems
• Ability to lift up to 50 lbs and stand for extended periods during training sessions

Why Join Toshiba

• Visible Impact: Directly influence customer success and product adoption
• Global Exposure: Travel and engage with customers and teams worldwide
• Ownership: Lead and shape the technical training strategy and curriculum
• Career Growth: Pathways into training leadership, product management, or technical SME roles
• Innovation: Be part of a company delivering advanced energy and industrial solutions