Sr. Technical Trainer

About the role

The Sr. Technical Trainer supports corporate training for the Supermicro Rack Scale Solutions team. This role leads the strategic direction and execution of training initiatives, creating scalable, effective, and impactful training programs. The position collaborates with cross-functional business partners to identify skill gaps, design adult learning solutions, and provide self-guided/virtual training content.

Responsibilities

• Design and present training content supporting rack team growth, driving technical sales acumen, and aligning with Supermicro goals.
• Develop training tools and messaging to improve communication of solutions, value propositions, and technical differentiators.
• Lead corporate training objectives for companywide presentations and weekly presentations.
• Facilitate knowledge-sharing sessions to capture field insights and incorporate evolving customer and market needs into training materials.
• Maintain consistent messaging and promote alignment across global teams through scalable communication assets and learning frameworks.
• Engage in early-stage client and partner discussions to understand opportunity context and solution needs, translating insights into team-ready training modules.
• Enable Rack Business Development team with just-in-time learning to support fast-moving customer discussions and market responsiveness.
• Stay informed on AI & HPC industry trends and new technology to ensure training programs remain innovative and effective.
• Create and complete development strategies and efficiently/appropriately respond to changes in business priorities as technology changes.
• Evaluate, track, and report on impact of training to senior leadership.
• Analyse feedback, participation, and performance metrics to refine and enhance training programs.
• Support organizational readiness through alignment with new product introductions, customer use cases, and emerging technologies.

Requirements

• 8+ years in learning & development, instructional design, or corporate training.
• Comfortable presenting to large and diverse audiences, including executive stakeholders.
• Experience designing training programs for technical solutions teams.
• Skilled in adult learning theory and instructional design for various delivery methods.
• Curriculum development for instructor-led, virtual, and self-paced training formats.
• The ability to work under deadlines with minimal direction.
• Excellent verbal, written, and interpersonal communication skills.
• The ability to translate technical concepts for AI and HPC into clear, learner-friendly content.
• Experience working with cross-functional teams (marketing, sales, product engineering).
• Strong PowerPoint and executive presentation development skills.
• Bachelor’s degree or equivalent experience.
• Ability to travel 25% of the time.

Preferred Qualifications

• Exposure to data center, AI, or cloud infrastructure environments.
• Basic video editing skills for internal training content.
• Proficiency in web-authoring tools or multimedia content creation.
• Experience with online collaboration tools.
• Experience developing training content for global or multilingual audiences.
• Master’s degree in a relevant field.

Benefits

A comprehensive benefits package includes a salary range of $87,000 - $149,000, which can vary based on location, level, education, training, specific skills, years of experience, and comparison to other employees in this role. Additional compensation may include participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.