Sr, Tech Training Specialist

Job Summary/Purpose

The training specialist will work with field personnel to understand and analyze performance needs to determine appropriate training solutions. Provide safety, operations, and maintenance training services to Power Generation personnel and solicit and respond to trainee needs. Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, and developing plans and initiatives to meet customers' needs. Responsible for the administration of the Systematic Approach to Training (SAT) process.

Job Duties/Responsibilities

Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance, and other technical training for the Power Generation organization. Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives. Conduct needs and performance analysis to develop the basis for new curriculum development or for updating existing curricula for Power Generation operations, maintenance, and other technical personnel. Develops and edits classroom training materials and provides input into overall training content in order to provide the most relevant training to meet the training needs. Solicits and responds to feedback regarding content, delivery, training department processes, etc. related to training delivery. Oversees, schedules, delivers, teaches, and/or facilitates multi-skilled training courses, including control room simulator training on CCCT, Operating fundamentals of CCCT, Instrumentation, Electrical, and Mechanical maintenance practices. Applies evaluation models (such as Kirkpatrick's model of evaluation) to assure highest level of training effectiveness and analyzes existing training delivery to determine the appropriate method for future delivery. Develops or updates training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation. Applies ADDIE or other development models as required for all course development projects and maintains course history information. Actively solicits feedback on programs and updates as needed; improves training initiatives to improve training (learning) effectiveness. Obtains technical reviews from content owners and ensures the accuracy of revisions to provide customers with the highest quality technical materials. May be involved with collaborating with business partners to review and update Training Procedures, Operating Procedures, Maintenance Procedures, and other documents as requested; also, to develop and manage a technical documentation plan for each project outlining deliverables, due dates, and launch requirements. Participates in continuous improvement of technical writing processes and systems (e.g., content management) to ensure quality, compliance, and reliability of technical publications. Works with a minimum of supervision to complete all work on schedule and budget.

Minimum Requirements

- High school diploma required, or equivalent. - Associate degree in Process Technology preferred. - Minimum of 6+ years of power generation or other industry experience with the ability to deliver, produce, and develop training course material without a degree, or 5+ years of experience with a degree for Multi Skilled Tech Training Specialist. - Minimum of 8+ years of power generation or other industry experience with the ability to deliver, produce, and develop training course material without a degree, or 5+ years of experience with a degree for Multi Skilled Tech Training Specialist, Sr. - Minimum of 12+ years of power generation or other industry experience with the ability to deliver, produce, and develop training course material without a degree, or 5+ years of experience with a degree for Multi Skilled Tech Training Specialist, Sr Staff.

Operations Skills Required

- Combustion Turbine and associated auxiliaries - Generator and associated auxiliaries - CCCT knowledge and associated equipment - Understanding of the physical properties of steam as it relates to the Power Generation industry

Maintenance Skills Required

- Instrumentation and Controls - Proficient in installation, calibration, and troubleshooting of various types of industrial process instruments and control system integration. - Electrical - Proficient in high, medium, and low voltage power and control system installation, maintenance, and troubleshooting of various electrical power and control switchgear, power distribution centers, and motor control centers and associated electrical equipment. - Mechanical - Proficient in the installation, operation, and maintenance of various pumps, valves, combustion turbines, steam turbines, compressors, and other associated mechanical equipment. Welding skill set highly desired.

Knowledge, Skills, and Abilities

- Ability to travel up to 75% to support field locations in Texas, Arkansas, Mississippi, and Louisiana. - Effective communication in various mediums and styles. - Strong interpersonal skills; ability to integrate seamlessly into diverse teams. - Working knowledge and/or the ability to learn to work with a Learning Management System (LMS) and SharePoint.

Additional Responsibilities

- As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Working Conditions

- As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.