Technical Trainer
CBRE · Detroit, MI · 1 wk ago
Information TechnologyFull-time
About the Role
As a CBRE Technical Trainer, you will work to become a subject-matter expert (SME) to provide enterprise technical expertise across key technology disciplines by developing standardized curriculum, supporting Technical Training Centers, partnering with OEMs, expanding field training capability, and leading Train-the-Trainer initiatives. You will play a critical role in ensuring the efficient and effective delivery of field training services in preventative maintenance, technical troubleshooting, and repairs on equipment and systems.
Responsibilities
- Support management by designing solutions for difficult problems and managing projects.
- Maintain and troubleshoot various conveyor systems in the network.
- Oversee and audit preventative maintenance procedures.
- Install, maintain, and troubleshoot relay reasoning, ladder diagrams, control components, etc.
- Create and close out work orders with data including labor hours, equipment maintenance, and parts used.
- Develop and implement training plans for field technicians, including scheduling and conducting remote and in-person training.
- Create work plans for emergency repair of critical assets.
- Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine and non-routine problems.
- Lead by example and model behaviors consistent with CBRE RISE values.
- Impact the quality of your own work and the work of others on the team.
- Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
- Explain complex information to others in straightforward situations.
Requirements
- High School Diploma, GED, or trade school diploma with 3-4 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
- Meet the physical requirements of this role, including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
- Ability to travel up to 75% of the time.
- Understanding of existing procedures and standards to solve slightly complex problems.
- Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
- In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
- Knowledge of other software products, such as learning management systems and work order management systems.
- Strong organizational skills with an inquisitive mindset.