Technical Support Specialist

About the role

We are searching for candidates to support technical questions for appliance and lawn and garden repairs. The position is in an office environment explaining and diagnosing DIY repairs in written and verbal form.

Responsibilities

• Strong Appliance Repair Knowledge or Lawn and Garden Repair Equipment Knowledge (5 plus years’ experience a must)
• Presentation skills or experience in training (Preferable but optional)
• Presenting DIY tutorials onscreen on social media platforms
• Strong knowledge of Internet Search Engines
• Experience using a computer with multiple screens and tab browsing
• Typing 35 WPM is required
• Excellent Communication skills- verbal, written and listening- sufficient level in order to assist internal and external customers in written and verbal form.
• Must be willing to work a flexible work schedule

Requirements

• Must be able to pass a drug screening and background investigation

Qualifications

Fun, Friendly and Family Atmosphere
As a corporation, we pay 100% of the employees Medical, Dental and Vision premiums.
Paid Vacation Time
Paid Sick Time
Paid Company Holidays
Understanding Management Team
Performance Bonus
Performance Reviews

Benefits

• As a corporation, we pay 100% of the employees Medical, Dental and Vision premiums.
• Paid Vacation Time
• Paid Sick Time
• Paid Company Holidays

Skills

• Strong Appliance Repair Knowledge or Lawn and Garden Repair Equipment Knowledge
• Strong knowledge of Internet Search Engines
• Excellent Communication skills
• Typing 35 WPM

Pay

Not specified

Schedule

Flexible