Technical Support Scientist

About the role

A Technical Support Scientist in Eden Prairie, MN. The primary function of this position will be to help sell ingredients from Agropur by serving as a liaison between the US-based technical teams and the international sales teams.

Responsibilities

• Drive new technical initiatives that fit within a growing global organization.
• Expand the use of milk and whey-derived ingredients (proteins, lactose, and other derivatives) to new and existing customers, and markets, and uncover new benefits to consumers.
• Help sell ingredients from Agropur by serving as a liaison between the US-based technical teams and the international sales teams.
• Address customer-driven needs, prepare and present application prototypes for trade shows and on-site customer visits.
• Provide solutions to customers’ requests in nutrition and food applications, working closely with the sales team.
• Participate in customer communications (on-site visits/seminars/webinars, etc.).
• Contribute to the development of presentation materials for customer presentations.
• Build relationships, provide connections within the regional and global, technical, and commercial teams.
• Organize scientific/technical symposia, conferences, and trade shows, internal and external training.
• Identify business development opportunities and support the marketability of Agropur’s dairy ingredients in innovative ways by utilizing strong knowledge and insights into food science and nutrition.
• Engage consumers and experts with relevant content and provide technical support to customers.
• Collaborate with cross-functional teams, marketing, and sales, to ensure the products are marketed effectively.
• Develop technical information and work with marketing team to support the creation of marketing collateral and content for social networks.
• Support the development and improvement of Agropur products through applications testing and quality optimization.
• Record, collate, evaluate and interpret experimental and commercial data.

Requirements

• Bachelor’s Degree in Food Science, Dairy Science, Nutrition Science, Analytical Chemistry or related field required.
• Master’s Degree preferred.
• Equivalent combination of education and/or experience may be considered.
• Minimum two (2) years of experience in a laboratory or dairy plant environment required.
• Experience in product development preferred.
• Familiarity with regional and local food, culture, and industry required.

Qualifications

• None specified

Skills

• Strong knowledge of food science and nutrition
• Ability to communicate effectively with customers and colleagues
• Experience in product development
• Knowledge of regional and local food, culture, and industry

Benefits

• Medical, Dental, Vision, Life, Short and Long-term Disability Insurance
• 401(k) with 7% company contributions
• 3 weeks Paid Time Off
• Paid holidays and 2 floating holidays
• Paid parental leave
• Advancement Opportunities

Pay

Salary range 004: $73,000 - $91,200 (Salary will be determined based on skills, education, training & experience related to the position.)

Schedule

Monday-Friday