Technical Services Manager

Position Summary

The Technical Services Manager is a member of the Refinery Leadership Team that provides leadership, direction and guidance for the Refinery’s technical support needs. With minimal guidance, this role supervises and directs activities relating to process engineering, safety and environmental project concept development, turnaround, maintenance and reliability of processing units.

About the Role

This role is responsible for evaluating plant performance, providing technical solutions and implementing recommendations for optimization, while supporting initiatives in sustenance of long-term sustainable profitability and operating performance.

Education Requirements

• Bachelor’s Degree in Chemical Engineering required.
• Master’s Degree in Chemical Engineering or equivalent preferred.

Experience Requirements

• 10+ years’ experience in oil refinery process engineering, controls or operations required.
• 5+ years supervisory experience required.
• Experience with capital and operating cost estimating and economic analysis is preferred.
• Possess the ability to set up and maintain unit monitoring spreadsheets that include mass, heat and material balances and conversion calculations.
• Strong computer skills with Excel, Word, and other Microsoft functions.
• Knowledge and skills with process simulation software like HYSYS, PRO-II and programming such as VBA is preferred.
• Having a good understanding of mechanical operations of equipment machinery and distillation towers in the field and of overall refinery operation is required.
• Strong mathematical, reasoning, problem solving and an understanding of P&ID's and PFD's required.
• Great Communication skills with fluency in English, both oral and written required.
• Demonstrated knowledge of process technology and process safety with the ability to embrace and drive the vision and change.

Major Accountabilities

• Manage the Refinery Technical Service Department to achieve Safety, Environmental Compliance, Reliability, and Operating Excellence.
• Member of the Refinery Leadership Team.
• Work in a team environment with operators and engineers to maintain and troubleshoot problems as well as develop enhancements for the process units and instrumental in driving the operational excellence.
• Provide technical support and technical mentoring to develop Process Engineers and prepare them for future roles in the organization.
• Aid in interviewing candidates, determine development needs, evaluate performance for compensation, and address personnel issues including training, coaching, and disciplining of subordinates.
• Provide guidance to interpret operating data to monitor catalyst performance, recommend operating guidelines, and estimate remaining catalyst life.
• Aid in the planning of unit shutdowns and startups.
• Administer plant performance test runs as needed, provide any operational data or drawings required to vendors or maintenance if needed.
• Develop the annual Technical Service operating budget and monitor performance to budget.
• Exposure to work near potentially volatile and combustible materials and chemicals.

Expected Results

• Manage the Technical Service department to achieve Safety, Environmental Compliance, Reliability, and Operating Excellence.
• Maintain a Trained and motivated staff.
• Ensure unit optimization of heat balance, yields, energy use and chemical consumption.
• Improve unit reliability and reduce time.
• Optimize the Process, Design and Development of Capital Projects.
• Proper utilization of equipment to meet the refinery’s needs.
• Adherence to all company policies and procedures.
• Excellent communication and teamwork skills.
• Quality and timely results in a driven team player.
• Embracing positive change, promoting safety, and supporting sustainable reliability.