Technical Service Specialist - SoCal - Automotive Refinish

About the role

We are looking for a Technical Service Specialist to join our Automotive Refinish team in Southern California. Come create chemistry with us!

Responsibilities

• Provide technical assistance and training to our customer base and prospects to maintain and gain market share in the Southern California market
• Work with your Surventis colleagues in the region to accomplish regional sales objectives by training on our products, demoing new product lines and assisting the team in any customer requests
• Maintain high quality customer service standards at some of the largest Body Shop organizations in the market through process development, correct application of products through teaching and hands-on demonstrations, and helping the sales team convert new business
• Create process improvement recommendations within Body Shops
• Help end users and/or distribution partners be more proficient in product application, selling and implementing new products and generating a positive experience with Surventis branded products
• Stay up to date on any product developments and technology to elevate your professional experience through training and reaching out to marketing, training and internal team members while adding value to our customers
• Communicate findings or any customer related activities to Surventis colleagues using our internal CRM or communication channels

Requirements

• An Associate’s or Bachelor’s degree (recommended) or High School Diploma (GED)
• At least 5 years of experience of either training or working hands on with Automotive Coatings materials within the automotive market
• The ability to collaborate for achievement while working within a sales team to accomplish goals by training on our products, demoing new product lines and assisting Account Representatives and Business Development Managers
• A strong understanding of body shop workflow enabling you to make process improvement recommendations that can be highly valuable to end users
• The ability to communicate effectively which will help end users and/or distribution partners be more proficient in product application, selling and implementing new products and generating a positive experience with Surventis branded products

Qualifications

• Highly motivated and self-driven individual with a passion for automotive refinish
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Experience with Microsoft Office Suite

Skills

• Technical knowledge of automotive coatings and refinishing processes
• Strong presentation and training skills
• Ability to troubleshoot and resolve issues
• Proficiency in Microsoft Office Suite

Benefits

Surventis Coatings (formerly BASF Coatings LLC) offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the world’s leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency.

Pay

The competitive Pay Range for this role is $85,000 - $95,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Schedule

Full-time position available.