Technical Service Specialist - Northeast Florida

About the role

We are looking for a Technical Service Specialist to join our Automotive Refinish team in Northeast Florida! If you're ready to take your technical expertise beyond the spray booth and become a trusted industry leader, we'd like to hear from you. New finish, Proven expertise. Bolder ambition. If you're someone who inspires others, owns their impact, and wants to elevate what they do, you'll fit right in. Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding. Please do not be confused by this: All roles are positions at Surventis, and your application will be submitted to us. At Surventis, we go beyond the surface - in everything we do. We put customers at the center, think one step ahead, and develop solutions that create real value and lasting partnerships. We inspire each other to think further, take ownership of our work, and constantly push to elevate what's possible. If you bring your full self, challenge the obvious answer, and want to grow with a team that means it - this is your place. We're looking for a passionate Technical Service Specialist who enjoys helping others succeed, solving challenges, building relationships, and making a real impact in the collision repair industry. If you're an experienced refinish professional who thrives on teaching, coaching, troubleshooting, and helping customers achieve better results, this opportunity offers more than just a job. It offers a chance to become a trusted advisor to some of the most successful collision repair businesses across Northeast Florida.

Responsibilities

• Lead product demonstrations and customer training events
• Conduct hands-on technical coaching to support and retain our active collision center customers
• Support distribution partners with technical product knowledge and training
• Assist sales teams in new business opportunities and customer conversions
• Troubleshoot application, process, and color-match best practices
• Support implementation of solvent and waterborne refinish technologies
• Participate in new product introductions and field-level process development
• Help customers achieve operational and financial improvement goals
• Contribute to achieving business growth objectives
• Travel throughout the territory allowing you to engage directly with customers and industry partners

Requirements

• High School Diploma or equivalent
• 7+ years of automotive refinish industry experience

Qualifications

• Strong understanding of collision repair and refinishing processes
• Knowledge of competitive products, systems, and tools
• Ability to deliver customer presentations and technical training

Skills

• Experience using Microsoft Office applications
• CRM experience is a plus
• Bilingual English/Spanish skills are a plus
• Experience with Surventis Automotive Refinish products is highly valued

Benefits

• Company Car provided