Technical Service Specialist, Auto OEM - Casa Grande, AZ

About the role

Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding. Please do not be confused by this: All roles are positions at Surventis, and your application will be submitted to us.

At Surventis, we go beyond the surface - in everything we do. We put customers at the center, think one step ahead, and develop solutions that create real value and lasting partnerships. We inspire each other to think further, take ownership of our work, and constantly push to elevate what's possible.

The site representative leads and coordinates all technical, purchasing, inventory, projects and reporting activities for their site. They also respond to customer needs and complaints.

Responsibilities

• Collect and manage on site inventories daily to ensure timely ordering of products to avoid negatively impacting production, including walking the pretreatment line, checking bulk storage areas and any other areas where the plant might store Chemetall materials (i.e. body shop, customer stores, second/third level of paint shop).
• Perform daily visual checks of units coming through pretreat system to ensure quality. Track body defects and perform trials while units are traversing the system to accurately identify and resolve the issue(s).
• Collect data and issue designated reports (i.e., Daily, weekly, monthly).
• Daily data collection – Titrations, Inventories; Weekly data collection; Processing panels through PT system for both visual inspection and lab submission; Collecting bath samples for analysis and lab submission.
• Coordinate test (samples, projects) work being done for the plant and participate in and monitor system cleanup during times of non-production.
• Coordinate PT process changes/modifications – initiate, provide written plan, etc.
• Ensure performance of the chemicals by recommending and implementing actions to improve productivity, increase effectiveness, and reduce costs.
• Respond to customer requests regarding products, projects, information, and other inquiries.
• Review process performance with the customer and operators to improve efficiency, increase effectiveness, and reduce cost.
• Develop, train, monitor, and motivate operators, while playing a key role in meeting all chemical treatment program goals.
• Develop and grow a relationship with as many contacts in the plant as possible to assist with future opportunities or needs. Identify new business opportunities within responsible customer site.

Requirements

• Bachelor’s degree in chemistry or chemical engineering is preferred; open to High School diploma with more experience.
• Minimum of 1 year of technical experience with pretreatment, coatings, surface treatment, metalworking and adjacent industry applications is preferred; open to fresh undergraduates with chemistry backgrounds.
• Technical expertise regarding products, specifications, processes.
• Problem solving mentality.
• Analytical expertise for testing and technical evaluation.
• Relationship management with customer's technical department.
• Excellent time management skills.
• Highly organized and motivated.

Benefits

• A Competitive Base Salary
• Great benefits including health insurance (medical, dental, vision) and Paid Time Off, starting on the first day.
• Retirement Benefits, including company matching contributions
• Various Lifestyle Benefits (Maternity/Paternity Leave, Pet Insurance, and more)

Pay

The competitive Pay Range for this role is $75,000 - $94,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.