Technical Sales Manager

Position Overview

The Technical Sales Manager (TSM) reports directly to Branch Management and is responsible for the development of opportunities and driving business within the defined territory. The TSM will explore market potential and identify customer base to promote environmental business opportunities related to essential lines of business. The TSM will also develop and maintain strong customer relationships. Additionally, the TSM is responsible for supporting the overall performance of their assigned territory to ensure operations are conducted in a safe, compliant, and effective manner consistent with GrayMar’s established objectives, policies, and procedures.

Key Responsibilities

• Provide leadership and direction to Team Members and Model GrayMar Values.
• Ensure each employee is prepared and educated on Safe work practices.
• Develop, coach, and train employees. Provide ongoing feedback and motivation.
• Identify, strategize, and execute new and existing customer opportunities to support branch revenue.
• Develop estimates, quotes, and proposals for new and existing customer projects.
• Review and understand bib specifications and requirements.
• Conduct all business agreements ensuring that environmental health and safety is the paramount priority by following policies, processes, and acting in a safe and professional manner.
• Manage projects with work scope in environmental remediation, industrial services, emergency response, and hazardous materials transportation and disposal.
• Lead day-to-day activities of assigned projects including customer communication, quality control, project schedule, project work plan, cost tracking, and possible changes in scope of work.
• Field supervision of employees, providing direction, safety protocols, scope of work, and best practices.
• Complete required project documentation with accuracy, and in required timeframes.
• Support waste management responsibilities including but not limited to profile requests and submissions, manifesting, placarding, labeling, recordkeeping, 10-day logs, waste inspections, branch Non-Haz/VSQG bulking, consolidation, re-packaging, drum in/drum out waste programs, scheduling, and as-needed use of waste management software.
• Respond to emergencies as needed, 24/7, including holidays, nights, and weekends.
• Travel for emergency responses and scheduled work.
• Perform other related duties as assigned.

Desired Qualifications

• Strong negotiation, communication, and relationship-building capabilities.
• General understanding of OSHA, DOT, and RCRA regulations.
• Strong leadership and problem-solving skills.
• Good written and verbal skills to effectively communicate with team members and on-site customer personnel.
• Ability to oversee assigned projects and delegate responsibilities to complete job in a safe, compliant, and efficient manner.
• Strong attention to detail and excellent time management and organizational skills.

Education and Experience Required

• 40-hour HAZWOPER Certification, with an additional 120-hours (combined) of specialized hazmat or environmental certifications.
• 5+ years as a HAZWOPER/Environmental supervisor; or 3+ years of HAZWOPER/Environmental experience with 2+ years of supervisor experience in a comparable industry.
• 8+ years driving experience with a current and clean driving record.
• 3+ years of experience with computer applications, including Outlook, Teams, Word, Acrobat, and Excel.