Technical Sales Engineer - Thermal

About the role

The Technical Sales Engineer - Thermal is responsible for supporting thermal equipment sales in assigned Vertiv local offices (FDOs/LVOs) and specific multi-tenant data center accounts. This support primarily consists of customer presentations, leading specific sales opportunities, and delivery of technical training.

Responsibilities

• Support local offices and national customers in design discussions to establish Vertiv as basis of design
• Maintain consistent relationships with key engineering firms within assigned territory and track Vertiv performance
• Consistently evaluate and improve the technical selling competency in local sales offices through ongoing thermal systems training.
• Actively participating in customer visits through presentations and entertainment
• Participate as needed in account planning efforts and engagement strategies for key clients.
• Represent Vertiv at industry conferences, seminars, and customer presentations.
• Stay updated on evolving industry trends, materials, and technologies to maintain Vertiv’s competitive edge.
• Provide industry feedback to product managers for product improvements and roadmaps.
• Provide escalation support for customer requests not addressable by local sales teams
• Mentor early career Vertiv employees within technical sales team

Qualifications

• 5+ years of chilled water industry technical experience with sales experience preferred.
• Technical knowledge of HVAC and mechanical building systems and applications.
• Deep market dynamics and industry knowledge.
• Proven track record of influencing engineering accounts.
• Experience working with sales offices
• Salesmanship and self-confidence to deal with stressful customer relationship issues.
• Excellent sales presentation skills.
• Strong problem-solving skills and ability to translate technical challenges into actionable plans.
• Bachelor’s degree in engineering, business, or related field of study (or equivalent combination of education and experience).

No special physical requirements. Time travel required 0-10%.