Technical Sales Manager -Thermal

About the role

The Technical Sales Manager, Thermal Global Strategic Accounts drives the sales of thermal management equipment by providing technical expertise and guidance to the customer. This position focuses on reviewing specifications, analyzing mechanical drawings, and collaborating closely with Account Managers to help meet customer needs and drive business growth. The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. Core Principals: Safety, Integrity, Respect, Teamwork, Inclusion. Strategic Priorities: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength. Vertiv brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries.

Responsibilities

• Own the technical solution strategy for major opportunities (multi-site, custom configurations).
• Govern compliance to specs; author and negotiate exceptions/alternates.
• Lead cross-functional technical working sessions with sales, offering management, and engineering.
• Produce high-fidelity technical proposals (system architectures, integration details, control narratives).
• Sign off on critical technical deliverables and readiness for FWTs; lead onsite technical presence as needed.
• Drive standardization of submittal templates and processes; implement lessons learned.
• Act as primary technical liaison with strategic customers for opportunity-specific matters.
• Serve as the SME for Vertiv during customer visits and industry events as needed.
• Stay informed on industry trends, technologies, and materials to support continuous improvement and innovation.
• Provide feedback to product managers to help guide product enhancements and future development.
• Help to foster a culture of innovation and continuous improvement within the department.
• Provide training and mentorship to less experienced team members.
• Actively interact with customer technical teams to generate system and product selections tailored to their specifications and drawings.

Qualifications

• Bachelor’s degree in Engineering or related field.
• 7–10 years of technical sales/application engineering experience with proven success in complex deals.
• Recognized SME in thermal systems; strong negotiation and risk management skills.
• Ability to influence cross-functional teams and drive outcomes without formal authority.

No special physical requirements. Time Travel Required 30-50%.