Technical Sales Engineer

About the role

The Technical Sales Engineer (TSE) is a key member of the Copeland Cold Chain Technical Sales team focused on their assigned OEM customers. They will understand customer pains and needs and determine the best Copeland controls for the end user's applications. The TSE will learn the portfolio of Copeland Cold Chain controls and services portfolio as well as how to apply these controls to the OEM's applications. They will work closely with an Account Executive to ensure OEM customers successfully specify, apply, implement and expand Copeland controls and services from a technical sales perspective. They will serve as a trusted customer partner and technical expert with a customer-focused perspective.

Responsibilities

• Serve as a trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third-party integrations) and applicable services (commissioning, programming, project).
• Understand controls and services market trends and competitive capabilities.
• Collaborate with the sales team on customer-facing engagements and serve as technical sales and OEM application expert.
• Create high-level, technical requirements for new OEM opportunities, including but not limited to hardware bill of material, integrations to third-party devices, control panels, base programming files, distributed controllers, and field services.
• Collaborate with Copeland execution teams to ensure successful deployment of controls, integrations and/or other services.
• Customer-focused approach with emphasis on land, implement and expand phases of the sales cycle.

Requirements

• BS degree in Engineering, or related technical discipline -or- equivalent industry experience.
• Two years of food retail or foodservice product development / engineering / field service / technical support or related experience.
• Knowledge of Copeland control systems for Food Retail/Foodservice, including but not limited to E3, Site Supervisor, distributed controls (e.g. case controllers).
• Hands-on experience with Food Retail/Foodservice Building Management Software.
• Demonstrated success in technical role in the food retail or foodservice industry -or- similar industry.
• Effective analytical, coordination and verbal communication skills.
• Ability to travel 40-50%.

Preferred

• Demonstrated ability to collaborate and communicate effectively and build strong relationships with customers and internal team members.
• Proven experience in consultative solutions selling.

Benefits

Our commitment to our people includes:

• Flexible and competitive benefits plans.
• Paid parental leave, vacation and holiday leave.

Pay

Competitive salary and benefits package.

Schedule

Hybrid work arrangement with the requirement to be in office at least three days per week.