Technical Sales Director - Underwriting Technical Solutions

About the role

The Technical Sales Director role is to ensure client success from prospect through production by providing industry and product expertise enabling clients to achieve the best possible claims outcomes. The Senior Client Innovation Director reports directly to the Vice President - Strategic Account. This role has no direct reports.

Responsibilities

• Serve as primary point of contact for workflow engineering, Subject Matter Expert (SME) for product knowledge and capabilities.
• Lead client workflow analysis for implementation, set-up/configuration, integration, audit rules, etc.
• Within 120 days from start date, document product workflows for existing Strategic Accounts Clients to be indexed into bespoke account portfolios for access across internal business units.
• Assist in new client onboarding process from pre-pilot through full production ramp.
• Provide day-to-day operational support for clients.
• Advocate on behalf of clients internally (SA team, product team, client support, etc.) to ensure client success.
• Actively identify and pursue revenue expansion opportunities (new products, cross-sell, incremental claims volume, etc.).
• (Depending on candidate), may provide Product Management support to Strategic Accounts and broader CL/NGS teams.

Qualifications

• A highly-driven leader who is an expert on modern forms of client discovery, and workflow solutioning.
• Strong understanding of business use case generations, market analyses, go-to-market planning, validation techniques, and workflow creation.
• A strong understanding of markets and trends and ability to interpret those trends into actionable items.
• Outstanding communication and writing skills.
• Demonstrated ability to influence conversation across functions without direct authority.
• Able to take limited direction and run with it, making and owning decisions.
• Travel up to 30%.

Benefits

Larger than $2B revenue, formerly public information services and data business, durable cash flow and profitability regardless of changes in macroeconomic conditions. Certified as a global "A Great Place to Work." Remote working model. Competitive compensation and benefits! Career path for continued professional growth. Working with leaders that care about your professional growth! Access to our world-class self-development portal, centered around you as the employee. We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.

Pay

Annual Pay Range: $120,000 - $150,000 USD

Schedule

Flexible working model. Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Multiple medical plan options with mental health and wellness support offerings. Up to 16 weeks of fully paid parental leave and a baby stipend. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!