Technical Sales

About the role

Contacts prospective and current customers to solicit sales of company products and services. Receives customer inquiries and performs follow-up procedures including providing price quotes, new product information, and receiving feedback regarding company products and services.

Follows up with sales leads generated through incoming calls, advertising campaigns, and other promotional efforts. Travels to customer locations to present company products, services, and pricing information in a professional manner. Applies technical knowledge of company products and services to best meet customer needs.

Maintains appropriate records for the development of sales forecasts for each customer. Submits paperwork such as expense reports and call reports in accordance with training procedures. Supports company sales policies and procedures to provide proper and effective service and foster long-term business relationships.

Assists in resolving customer complaints in a timely manner, notifies management of problems, and suggests corrective actions. Collects and reports competitive information to management. Attends training activities and trade shows to present information regarding company products and services. Other duties may be assigned.

Requirements

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability, statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply mathematical concepts like fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations with limited standardization.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of word processing software, spreadsheet software, and distribution software.
• Customer service skills, oral and written communication skills, professionalism, and telephone skills.

Qualifications

Bachelor's degree (B.A. / B.S.) from a four-year college or university; and four to six years of related experience and/or training; or equivalent combination of education and experience.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands; reach with hands and arms; and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The noise level in the work environment is usually quiet.

Benefits

• Medical and prescription coverage, including a high-cost specialty drug program (potential for $0 cost)
• Dental and vision insurance
• Company-paid life insurance
• Company-matched 401(k)
• Paid vacation and 10 paid holidays (including your birthday)
• On-demand pay (any day can be payday)
• $500 employee referral bonus
• $500 wellness visit drawing
• Gym membership credit
• Company-paid uniforms
• Safety gear allowance: $85 for RX safety glasses and $150 for work boots
• Short- and long-term disability
• Tuition reimbursement and internal training opportunities