Technical Sales Administrative Support

About the role

There is an exciting opportunity for an Administrative Associate to support the new-equipment sales organization, which encompasses the Technical Sales & Account Management processes for Altec. The primary administrative support function revolves around the documentation involved in the sale of partial or complete vehicles.

Required Qualifications

• High school diploma or GED is required.
• Four-year degree is desired, but not required.
• Previous experience / knowledge of administrative duties are a must.
• Strong computer skills.
• Demonstrated proficiency using Microsoft Office: Word, Excel, and Power Point.
• Experience with Oracle Applications and/or accounting is a plus.

The successful candidate must

• Have excellent verbal, organization, and written communications skills.
• Be able to perform detail-oriented work with accuracy and timeliness.
• Must be able to independently manage time and multi-task with minimal supervision.
• Must be able to analyze problems & develop solutions.
• Have a strong commitment to providing excellent customer service.

Major Responsibilities

• Coordinate shipping of completed new vehicles or demonstrators
• Develop knowledge of Altec affiliated companies to effectively direct inquiries or facilitate intercompany transactions.
• Answer incoming calls from customers, both internal and external.
• Provide administrative support including filing, copying, faxing, mailing, and typing.
• Prepare related reports or validate data to ensure that information is timely and accurate.
• Assist with maintenance of customer accounts as it relates to setup, tax documentation, credit terms, etc.
• Administer or support Altec dealer licenses. This could include monitoring sales licenses, dealer plates, and submitting paperwork related to license renewals.
• Other duties as assigned.

Experience Level Adjustment

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Benefits

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Parental Leave
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available