TECHNICAL RECORDS SPECIALIST (Migrant Seasonal HeadStart) Caldwell

Status: Non-Exempt / Hourly

Supervisor: Program Support Specialist

Responsibilities

• Answer telephone inquiries, greet walk-in visitors, provide information, refer inquiries to the proper recipient, and take and forward telephone and electronic messages.
• Review and process payments from MSHS centers, forward payments to accounting.
• Prepare, receive, and route incoming/outgoing correspondence, mail, and letters.
• Perform general office record preparation and maintenance duties including word processing, data processing and input, copying, faxing, filing, and related duties.
• Track outstanding invoices from MSHS centers to prompt payment.
• Resolve conflict and/or discrepancies on invoices with vendors.
• Process bills, payment requests, and related financial documents.
• Ability to multitask, meet deadlines, and remain calm and professional under pressure.
• Maintain standards of confidentiality of CC Idaho clients and records.
• Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices.

Physical Demands

• Frequently required to stand, walk, climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms.
• Must be able to lift and/or move up to 50 pounds.

Work Environment

• Work in an office or classroom setting; may be exposed to electrical shock and fumes or airborne particles.
• The work may be stressful; the noise level is moderate to elevated.

Benefits

Health Benefits

• Medical benefits
• Dental benefits
• Vision benefits

Financial Well-Being

• Basic Life Insurance with Accidental death & dismemberment
• Supplemental Voluntary Life
• Long- and Short-Term Disability
• Flexible Spending Accounts (Medical & Dependent Care)
• 401(k) retirement plan (Must be 21 years of age to participate)
• Voluntary Benefit Options:
  • Accident Insurance
  • Critical Illness
  • Legal Ease
  • Norton Life Lock

Work/Life Balance (Regular Full Time)

• Generous Paid Time Off Policy (PTO):
  • First year of service: 20 days
  • After five years of service: 25 days
  • After ten years of service: 30 days
  • After twenty years of service: 35 days
  • After thirty years of service: 40 days
• Twelve Paid Holidays
• Employee Assistance Program (EAP): 10 free sessions per each topic/situation to assist employees with personal problems and/or work-related problems that may impact job performance, health, mental and emotional well-being.
• Educational leave: Up to 5 hours per week to utilize towards education, upon approval and eligibility.

CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement.