Technical Project Manager (Transit Technology)
MBTA · Boston, MA · 3 wk ago
Information TechnologyFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting.
We need to extract:
- About the role: likely the introductory paragraph(s) describing mission, vision, job summary. So we can create an
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting.
We need to extract:
- About the role: likely the introductory paragraph(s) describing mission, vision, job summary. So we can create an About the role
with paragraphs.
- Responsibilities: Duties & Responsibilities section. Provide list items.
- Requirements / Qualifications: Minimum Requirements & Qualifications. Could combine as Requirements or Qualifications. We need to decide: The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include both Requirements and Qualifications if content distinct. But we should avoid thin sections. Perhaps combine into one "Requirements" covering minimum requirements and qualifications. Or we could have "Qualifications" for minimum requirements and "Skills" for preferred experience & skills. Let's see.
The posting includes:
- Minimum Requirements & Qualifications (list of bullet-like sentences). This could go under Requirements or Qualifications.
- Preferred Experience & Skills (list). That could go under Skills.
- Job Conditions (various conditions) maybe could be under Requirements? But they are more like job conditions; not specifically requested headings. Could be omitted or placed under Requirements? The instruction says only include sections when posting has real, specific content. Job Conditions is present but not one of the allowed headings; we could incorporate into Requirements or maybe omit as not matching headings. However we must preserve ALL substantive information; we cannot drop it unless we incorporate into allowed sections. We could put job conditions under Requirements (maybe as a subsection). But the instruction says use headings only from list; we can still have paragraphs under those headings containing any content. So we can put job conditions details under Requirements heading as paragraphs.
- Supervision: "No direct reports." Could be under Requirements or maybe under Qualifications. Could be a short paragraph.
- Substitutions: details about education/experience substitutions. That is part of qualifications.
- Disclaimers etc: we should remove boilerplate like disclaimers, application instructions, EEO, etc. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip those sections: Disclaimers And Definitions, General Disclaimer, Application Completion, Application Deadlines, Work Environment, Work Eligibility, Interviews, etc. Also remove "Job Conditions" maybe not boilerplate but it's substantive; we keep.
We also need to remove duplicated lines.
We need to preserve all substantive information: mission, vision, job summary, duties, responsibilities, minimum requirements, qualifications, substitutions, preferred experience & skills, job conditions, supervision note.
We must not invent or summarize away detail. Must not include filler like "commensurate with experience". Not present.
We must not create Pay/Schedule/Benefits sections unless posting actually states them. There's no mention of pay, schedule, benefits. So we omit those headings.
We must not repeat the job title as a heading.
We must not put Job ID/requisition numbers as headings.
We need to output only HTML fragment, no /, no markdown fences.
Thus final output will be something like:
About the role
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Technical Project Manager for Transit Technology will deploy and implement technology solutions administered by the MBTA’s Transit Technology division or other teams across the Transformation & Technology Department. The Transit Technology team is responsible for designing, building, and maintaining dispatching systems and other technology tools that enable MBTA Operations division to deliver safer, more efficient, and more reliable transit services. This role will span across the MBTA’s modern civic technology teams (e.g., Software Engineers, Product Managers, UX Research & Design staff, Application Analysts) and the front-line operations departments critical for delivering transit service every day. The Technical Project Manager will use their deep technical IT knowledge, expertise at managing vendors, and technical understanding of transit operations processes to drive clarity and organizational change. They will manage and oversee smooth deployments of technical systems and ensure that feedback from operations stakeholders and users are part of technical teams’ iteration and maintenance processes. This role will be able to work successfully across different transit technology teams/topics, and maintain their own roadmap based on priorities set by MBTA leadership.
Responsibilities
- Implement Technology Solutions
- Provide rapid-response project and information technology support during emergencies.
- Identify, lead, and support technical initiatives to improve Operations processes and technologies, including but not limited to automation, consolidation, standardization, resiliency planning, and communication with stakeholders.
- Define user requirements for system modification, enhancements, and integration.
- Develop or work from detailed system and program specifications.
- Develop related tracking metrics and reports for Operations.
- Develop technical specifications, contract documents, schedules, and budgets.
- Manage the preparation of user documentation and train users on application systems.
- Prepare and maintain program documentation, including data flow diagrams and program turnover documentation.
- Make recommendations for and scope system enhancements.
- Work with technology teams to scope or manage technology feature development.
- Work with MBTA Procurement to scope, initiate, and administer complex procurements of vendor systems/support while adhering to technology best practices.
- Project Management
- Develop and manage comprehensive project plans—including scope, goals, budget, timeline, and deliverables—while prioritizing critical path tasks and resource allocation.
- Communicate effectively through written and verbal channels, lead productive meetings, and deliver presentations with confidence and minimal oversight.
- Provide regular updates on project status, timelines, and key metrics; document process milestones and lead retrospective evaluations to drive continuous improvement.
- Identify and mitigate risks and blockers throughout all project phases, escalating issues as needed to maintain momentum.
- Guide cross-functional teams to act with urgency and stay aligned with timelines, roadmaps, and deliverables.
- Critically review project documentation to ensure feasibility, mitigate risk, and optimize planning.
- Assist with the planning and coordination of overall project management workload and staff deliverables across MBTA Transit Technology teams.
- General
- Be a committed, vocal, collaborative member of the Transit Technology division and push for excellence in any/all dimensions of its work.
- Prepare project-related correspondence, reports, charts, and presentations.
- Work independently in addressing complex tasks in a time-sensitive environment.
- Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner consistent with the Authority's Customer Service quality standard.
- Visit work sites and/or attend off-site meetings throughout the MBTA service area.
- Perform all other duties and projects that may be assigned.
- Additional responsibilities may include a focus on one or more departments or locations. See the applicable addendum for department or location-specific functions.