Technical Project Manager (Network Engineer)

Responsibilities

• Cook up and oversee projects involving Call Centers, WAN, IPSec B2B VPNs, ISP/Edge Networks, and Cloud Services.
• Create and keep project plans, guaranteeing prompt completion and compliance with quality standards.
• Collaborate with diverse teams to hit project checkpoints and outcomes.
• Create detailed technical documents for systems, processes, and setups.
• Create user manuals, standard operating procedures, and knowledge base entries to aid swift support and troubleshooting.
• Build solid communication and teamwork with internal groups, external suppliers, and stakeholders.
• Act as a go-between for technical and non-technical stakeholders, making sure everyone understands project objectives and progress.

Qualifications

• At least 8 years of relevant work experience.
• Proven track record in project management within a tech-driven setting.
• Strong technical writing skills, capable of explaining intricate technical ideas plainly.
• Familiarity with networking technologies.
• Outstanding organizational, analytical, and problem-solving abilities.
• Effective communication and interpersonal skills.

Preferred Qualifications

• A Project Management Professional (PMP) or similar certification.
• Cisco or Arista certifications.
• Previous experience in a comparable role within the IT industry.