Technical Infrastructure Program Manager, Network Engineering

About the role

The Technical Infrastructure Program Manager (TIPM) role within AWS Network Engineering is focused on leading complex, multi-disciplinary networking projects. The role involves shaping, defining, and delivering new methods of delivering technology solutions at scale, managing end-to-end delivery of network infrastructure changes and upgrades across Amazon Data Centers, and collaborating with various teams including network operations, network engineering, infrastructure engineering, and internal project management teams, as well as external vendors.

Responsibilities

• Program manager, monitor the network infrastructure builds health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
• Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.
• Participate in the hiring process as well as mentor others - improving their skills and ability to get things done.
• Manage multiple competing cross-organizational projects/programs simultaneously.
• Interact with engineers, technicians, project managers and senior management on a daily basis.
• Analyze, interpret and visualize data, with Redshift, Oracle, Tableau, QuickSight, Redshift, and other BI management and visualization tools.
• Create predictable process paths and Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation.

Qualifications

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Bachelor's degree in Information Technology, Computer Science, Engineering or related fields
• Experience leading the design, automation, deployment, and support of large-scale infrastructure
• 5+ years of data center engineering or operations experience

Preferred Qualifications

• Project Management Professional (PMP) or equivalent certification
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience with AWS, networks and operating systems
• Experience in managing multiple, competing priorities simultaneously
• Experience in hands-on work managing complex technology projects

Benefits

Amazon offers comprehensive benefits including health insurance, retirement savings plans, paid time off, and parental leave. For more information, visit here.