Technical Project Manager III - Medicaid Fee For Service Implementations

About the role

MedImpact Healthcare Systems, Inc. is seeking a Technical Project Manager III to join our dynamic team. This position is exempt and located at our San Diego headquarters.

Responsibilities

• Defines project objectives/goals; determines the scope of each project as well as the project charter.
• Captures requirements, technical analysis, design, and documentation of solutions to meet business requirements and drive technical problem resolution.
• Facilitates and manages vendor selection process and vendor onboarding process.
• Develops and coordinates the project plan by identifying project deliverables, milestones, scheduling, and required tasks.
• Ensures solution design meets standard architecture considerations for high availability, redundancy and disaster recovery.
• Determines staffing requirements and allotment of available resources for each project phase.
• Communicates with project team to outline work plan, assign duties, responsibilities, and scope of authority.
• Tracks projects and issues closely, fosters collaboration from both the business and technology groups and leads issue resolution meetings during projects.
• Manages risks throughout the project by identifying, communicating, tracking and mitigating.
• Makes sure all follow-up action items are owned and closed out by the relevant owners.
• Monitors/controls project status by establishing a regular meeting schedule with project teams.
• Provides formal and ad-hoc updates to management as required.
• Prepares project status reports and keeps clients and others informed of project status and related issues.
• Ensures completeness of all project documentation throughout the project lifecycle and for obtaining appropriate approvals at each phase of the project.
• Monitors and manages project constraints including: scope, cost, timeline, resources, and risks.
• Assumes responsibility for delivery by ensuring all components of the project are successfully completed, including lessons learned documentation.
• Coordinates and interfaces with other departments for project transition.

Qualifications

• BS/BA and 8+ years’ experience or equivalent combination of education and experience, and 4 years of SME in respective areas.
• Proficient with Microsoft Office (Word/Excel/PowerPoint), MS Outlook and MS Project.
• Familiarity with MedImpact developed applications helpful (MedAccess, MedResponse, etc.).
• PMP certification is highly desired.
• Good negotiation skills, well-developed facilitation and collaboration skills.
• Proven leader and team player.
• Strong client management skills.
• Ability to work in a matrix management organization.
• Driven and committed to overcoming obstacles and delivering the project on time.
• Delivery-focused, yet flexible and creative when called upon.

Skills

• Proficient with Project Scheduling Software.
• Strong emphasis on strategic thinking as it relates to the management of assigned projects and ongoing use of the solution.
• Excellent customer service skills and interpersonal communication skills (listening/verbal/written).
• Management of difficult or emotional client situations.
• Responding promptly to client needs.
• Soliciting client feedback to improve service.
• Managing difficult client situations.
• Responding to requests for service and assistance from clients.
• Meeting commitments to clients.