Technical Project Manager
About the role
As a Technical Project Manager at Wattch, you will manage project implementation from the initial quote through installation and commissioning, working across multiple departments to provide technical guidance to our customers and prospects. You will serve as an expert advisor, providing assistance and guiding customers to the best monitoring and control solutions for their renewable energy projects. You’ll also provide project management support, coordinating cross-functional tasks to ensure customer projects are driven to successful completion.
Responsibilities
- Conduct customer meetings to identify technical requirements and provide solutions
- Serve as the initial point of contact for technical and project-specific customer inquiries as the projects go through implementation and onboarding
- Review project documentation, including drawing sets and customer requirements, to define the project scope
- Quote Wattch monitoring/controls solutions that best fit customer needs
- Develop system design concepts and technical specifications in response to customer requests
- Aid Application Engineers and the support team during new project deployments to provide clarifications and context specific to the project
- Work cross-functionally to manage project timelines, deliverables, and budgets to ensure successful project completion and proactively identify project gaps
- Work with the Engineering and Operations teams to evaluate potential parts and vendors for non-standard projects and for adding new capabilities into the Wattch-approved AVL
- Conduct technical presentations, product demonstrations, and training sessions to educate customers on Wattch capabilities (software and hardware)
- Help to refine internal processes for project fulfillment
Requirements
- At least 3 years of experience in a customer-facing role in the solar, energy storage, or building controls space (commercial & industrial, distributed generation, and/or utility-scale renewable generation and storage projects)
- Experience with hardware communication setups and protocols, including configuring and troubleshooting serial (RS-485), Modbus, TCP/IP, and other industrial communication standards
- Basic knowledge of electrical principles, including the ability to read and interpret drawing sets for solar and storage projects
- Excellent communication skills with the ability to articulate complex concepts verbally and in writing to audiences with varying levels of technical proficiency
- A high attention to detail with a bias for action
- Willingness to travel up to 15% for site visits, customer meetings, and conferences
Qualifications
- A controls background with knowledge of principles like open vs. closed loop controls, relaying/feeder protection principles, etc
- Proven experience with interconnections such as ERCOT, CAISO, ISONE, NYISO, or Duke Energy
Skills
- Energy industry experience with a hunger for learning and promoting novel technologies and ideas in the industry
Benefits
- Unlimited PTO, plus 11 paid federal holidays and office closed last week of the year
- Health Reimbursement Arrangement (HRA) to cover medical expenses and insurance premiums
- Incentive Stock Options (ISO)
- Office on the Eastside Beltline in Atlanta (in office 3 days per week, work from home Tuesdays and Thursdays, some hybrid flexibility)
- A small, highly collaborative team with direct access to founders and tons of growth opportunities
Pay
Compensation is commensurate with experience.
Schedule
Flexible schedule with the option to work remotely two days per week.
Company
Wattch is an equal opportunity employer. We believe that the unique contributions of all Wattchers create our success and we aim to offer an inclusive environment in service to one another, our products, and the communities we serve. We value empathy, clarity, and sustainability and strive to make these values present in our daily interactions as well as our hiring process. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we don't discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We welcome all applications.