Technical Program Manager - Trainee T1

About the role

Service Global delivers data center and technology infrastructure services, including low-voltage cabling, fiber, network deployment, quality management, documentation, and project delivery. The Technical Program Manager Trainee program develops employees to support and coordinate increasingly complex infrastructure projects. Prior Technical Program Manager experience is not required. Trainees are placed at T1, T2, or T3 levels based on demonstrated qualifications, relevant data center infrastructure experience, project/program management capabilities, technical knowledge, and other job-related criteria. The role involves nationwide deployment may be required, working in data center, low-voltage infrastructure, and project coordination environments.

Responsibilities

• Maintain project trackers, schedules, action items, dashboards, issue logs, and documentation.
• Support cable schedules, labeling records, redlines, test trackers, and turnover packages.
• Coordinate with Project Managers, Technical Program Managers, field teams, vendors, material teams, and other stakeholders.
• Track schedule, SLA, risk, quality, testing, punch-list items, rework, and project blockers.
• Prepare project status reports and support customer-facing communication.
• Participate in data center walkthroughs and project-site activities.
• Support project closeout and recommend improvements to reporting, documentation, workflow, and data quality.

Requirements

• Relevant education, technical training, professional experience, or transferable experience related to technology, infrastructure, engineering, data, or project management.
• Strong organizational, communication, and problem-solving skills.
• Ability to work with spreadsheets and learn project-management, ticketing, reporting, and documentation tools.
• Ability to coordinate effectively with multiple stakeholders.
• Ability to travel nationally and work at assigned project locations where required.
• Ability to work a full-time schedule.
• Must be legally authorized to work in the United States by the employment start date.
• Relevant academic disciplines may include Information Systems, Information Technology, Computer Science, Engineering, Telecommunications, Project or Construction Management, Data/Systems disciplines, or related fields.

Skills

• Data center, low-voltage, structured cabling, fiber, copper, or network infrastructure experience.
• Project coordination or project-management experience.
• Experience with trackers, schedules, dashboards, issue logs, QA/QC, testing, commissioning, or project closeout.
• Experience coordinating vendors, technicians, contractors, or cross-functional teams.
• Relevant technical or project-management certifications.

Pay

Compensation will be determined based on assigned trainee level, qualifications, relevant experience, job location, and applicable pay practices.

Schedule

Normally 40 hours per week.