Technical Program Manager - Standards and Governance

About the role

The Technical Program Manager is the operational backbone of the Standards and Governance functions within the Central Operations pillar. Reporting to the Director of Standards and Governance, this mid‑senior individual contributor runs the document governance lifecycle, drives root‑cause analyses and their corrective actions to verified closure, coordinates SOC and ISO audit readiness, and holds the throughline across these programs. The role supports scaling as Riot brings new data‑center capacity and customers online and is based in the Rockdale or Austin office (relocation assistance available for non‑local candidates).

Responsibilities

• Governance Document Lifecycle: Own day‑to‑day operation of the operations document library across policies, standards, processes, procedures, and forms; manage routing, approvals, review cadence, and maintain audit‑ready version control.
• Root Cause Analysis & Corrective Actions: Coordinate the RCA program end‑to‑end, drive corrective and preventive actions to verified closure with owners, due dates, and effectiveness checks; maintain trackers and produce status reporting; identify recurrences and escalate per standards.
• SOC Audit & Compliance Coordination: Serve as the operations coordination point for SOC & ISO audits; assemble and manage evidence, respond to auditor requests, and drive readiness for each audit wave.
• Cross‑Functional Program Management: Coordinate with Operational Readiness, IT/OT, EHS, and site operations to keep governance and RCA work moving; support rollout and adoption of operations systems of record (CMMS and incident‑management platforms); manage program schedules, dependencies, and status communication to technical and executive audiences; support incident‑management coordination during onsite incidents.

Requirements

• 5+ years in program or project management, governance, quality, compliance, or operations.
• 8+ years experience with mission‑critical environments such as data centers, critical facilities, manufacturing, oil & gas, or comparable audited settings.
• Demonstrated experience coordinating audits or compliance programs (SOC, ISO, or similar).
• Experience running or supporting root‑cause analysis and corrective‑action programs.
• Strong document and records‑management discipline with a high bar for accuracy and detail.
• Excellent written communication and ability to coordinate stakeholders across technical and executive audiences.
• Proficiency with work or records systems such as a CMMS/EAM, ticketing, or document‑management platform.

Pay

Competitive salary with a base range commensurate with experience, plus bonus and a sign‑on equity grant.

Benefits

• Eligibility to participate in Riot’s equity incentive programs.
• 401(k) retirement plan with a generous company match.
• Comprehensive health coverage with multiple medical plan options, including 100% company‑paid plans.
• Wellness and lifestyle perks such as free gym memberships, pet insurance, childcare discounts, and more.