Technical Program Manager, Rack Delivery
Ladders · United States · 1 mo ago
RemoteRemoteInformation Technology$120k–$160k/yrFull-time
Location: Remote - US based candidates only, no visa sponsorship available
About the role
This role will lead technical initiatives focused on scalable systems, platform reliability, and meaningful business transformation. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.
Responsibilities
- Drive cross-functional coordination between rack manufacturing, deployment operations, and site readiness programs
- Manage operational execution across rack contract manufacturers including CTB tracking, build planning, and escalations
- Coordinate rack delivery timelines against infrastructure deployment readiness milestones
- Partner with sustaining manufacturing engineering teams on RCCA tracking and operational issue resolution
- Translate strategic planning and deployment inputs into actionable SKU-level manufacturing and delivery schedules
- Drive execution across multiple concurrent deployment programs with shifting priorities and timelines
- Develop operational mechanisms, reporting, and tracking systems to improve manufacturing and deployment visibility
- Partner across Infrastructure Strategy, Deployment, Manufacturing Operations, Supply Chain, and Capacity Planning organizations
Qualifications
- 7+ years of experience in technical program management, manufacturing operations, hardware operations, or infrastructure deployment
- Experience managing large-scale hardware manufacturing or supply chain programs
- Comfortable operating across manufacturing, logistics, deployment, and infrastructure readiness workflows
- Experience with contract manufacturers, build planning, or deployment execution
- Able to drive structured execution in fast-moving and ambiguous environments
- Strong operational rigor and escalation management skills
- Highly cross-functional, able to align technical and operational stakeholders effectively
- Clear communicator across executive, operational, and engineering audiences
Pay
$120,000 – $160,000 annually
Benefits
- Hybrid work model with 3 days in the office per week
- Relocation support provided for new hires