Technical Program Manager, Physical Infrastructure

We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse content: - Intro: "Dive in and do the best work of your career at DigitalOcean..." This is about the role/company. Could be "About the role". We'll put that in

About the role

with

paragraphs. - Responsibilities: The "What You'll Do" section lists many bullet points. Those are responsibilities. So we need

Responsibilities

with

• each bullet. - Requirements/Qualifications/Skills: The posting has "What You'll Add To DigitalOcean" (core to the role) and "Also Valuable Experience". These could be Requirements/Qualifications/Skills. We need to decide which sections to include. We have three possible headings: Requirements, Qualifications, Skills. We should avoid thin sections; maybe combine into one? But instructions: prefer a few substantive sections over many thin ones. We could put all under "Requirements" or "Qualifications". However we need to follow rule: use headings only when posting has real specific content for it. We can decide to have a single section "Requirements" that includes both core and also valuable experience. Or we could split into "Qualifications" and "Skills". But we need to avoid filler. The posting includes specific items: experience keeping cross-functional work on track, personable yet persistent, understanding risk, ability to identify problems, ability to distill concepts, excellent communication, ability to influence, comfortable using AI tools. Also valuable experience: physical infrastructure, hardware, facilities, data center environments, familiarity with infrastructure context, experience with project management tooling. These are qualifications/skills. We could create two sections: "Qualifications" (core requirements) and "Skills" (also valuable). But we need to ensure each has substantive content. Both have bullet lists. Alternatively, we could have one section "Requirements and Qualifications" but heading must be exactly one of the allowed headings. Not allowed to combine. So we need to pick either Requirements or Qualifications or Skills. Since we have two distinct groups, maybe we can use "Requirements" for core requirements and "Skills" for also valuable experience. That seems reasonable. We also have Compensation Range: "$98,000 - $122,000". This is Pay. So we need a Pay section with that info. Also mention hybrid role? That's schedule? It says "This is a hybrid role". That's schedule info (hybrid). So we can include Schedule section with "Hybrid role". Also maybe mention benefits? The posting includes a "Why You’ll Like Working for DigitalOcean" section that talks about benefits: career development, well-being, rewards, equity, etc. That's benefits content. So we can include Benefits section. We must not include boilerplate like EEO, application limit, etc. Remove those. We need to preserve all substantive information, not invent or summarize away detail. So we need to keep details like "You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program." That's benefits. Also "We innovate with purpose..." etc is about the company; could be part of About the role. We need to avoid repeating job title as heading. Not include Job ID. We need to output only HTML fragment. Let's structure:

  About the role

  ... intro paragraphs ...

  Maybe we need to split intro into multiple

  but okay. Then

  Responsibilities

  with each bullet from "What You'll Do". Need to capture each bullet as
  • . The bullet list includes many sentences; we need to preserve them. Then

    Requirements

    with core requirements bullet list from "What You'll Add To DigitalOcean Core to the role:" (the bullet-like sentences). We'll need to extract each bullet. Then

    Skills

    with "Also Valuable Experience" bullet list. Then

    Benefits

    with benefits description from "Why You’ll Like Working for DigitalOcean" (career development, well-being, rewards, equity, etc). We'll need to capture that content. Then

    Pay

    with compensation range. Then

    Schedule

    with hybrid role. We must ensure we don't include filler like "commensurate with experience". Not present. We need to remove duplicated lines, cookie/navigation/legal/EEO etc. The posting includes "DigitalOcean is an equal-opportunity employer..." and "Application Limit: You may apply to a maximum of 3 positions...". Remove those. Also remove "JR: [2026-8201]" maybe minor metadata; we can fold into short p or drop. Probably drop. Now let's extract content precisely. First, intro paragraphs: "Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. We want people who are passionate about enabling the teams they work with to effectively and efficiently deliver value in line with the DigitalOcean vision. As a Technical Program Manager on the Physical Infrastructure team, you will drive value delivery for a set of technical programs and special projects that bring our cloud and AI infrastructure to life, spanning data center build-outs, hardware deployment, capacity across our global fleet, and the operational initiatives that keep it all running. This individual will be a cross-functional collaborator who champions continuous improvement and thrives in a fast-paced environment, applying technical literacy along with relevant experience to navigate delivering on commitments. In this role, you will partner with Product, Engineering, and infrastructure teams to drive the delivery of valuable technical programs that scale our agentic inference cloud and meet our customers' heavy compute needs. You will connect the work across the internal teams and outside vendors that get infrastructure online, embodying servant leadership to ensure efficient, effective value delivery. You will be a proactive collaborator while driving consensus where needed and influencing decisions when teams are stuck. A real part of this job is the steady, behind-the-scenes work of keeping people on track: following up, closing loops, and making sure commitments made in a meeting still hold down the line. You'll bring a growth mindset to all of it, prioritizing learning and improvement for yourself and the teams you work with, communicating the "why" behind change, and building learning cycles into how the team works. At any given time, you may be working on projects ranging in variety from brand new hardware deployments, to new hiring and onboarding initiatives; from a Finance partnership in need of critical infrastructure context, to an expansion of datacenter capacity." That's the About the role content. Now Responsibilities: "What You'll Do" section bullet list: - Drive value delivery across your assigned programs and special projects, including prioritization, planning, risk management, execution, and measurement of success. - You'll own delivery of your programs and deliverables with guidance from your manager and senior TPMs, and lead defined workstreams on larger, more complex programs - Partner with Product, Engineering, and infrastructure leads throughout the life of the program on value delivery and process/practice improvements - Keep supply chain, facilities, hardware engineering, colocation providers, remote hands, and internal networking teams informed and aligned on the schedules for your programs, coordinating the steps from site and capacity planning through deployment - Build relationships within and across teams to lead stakeholders toward a common goal; facilitate team and cross-functional meetings that foster decision-making across multiple teams and locations, and help your team prioritize work - Communicate clearly and often about program requirements, timelines, objectives, status, risks, technical concepts, and process, so that expectations are understood and supported by both internal and external stakeholders - Own the follow-through on your programs: tracking commitments across teams and vendors, checking in before a date slips, and closing the loop on open questions and decisions so nothing falls through the cracks - Help your team identify, capture, and manage risks, recognizing risk early, whether a delayed hardware shipment or a facility constraint, and forming mitigation plans as required - Proactively manage changes in scope and priority shifts, and aid in resolving impediments, conflicts, and competing priorities for your team and across teams, working unplanned issues to resolution with support as appropriate - Suggest improvements to team processes and help implement the repeatable ways of working (and the visibility behind them) that get infrastructure online faster and improve reliability We need to ensure each bullet is a separate

    • . Some bullets have line breaks but we treat as one. Now Requirements (core to the role): "What You'll Add To DigitalOcean Core to the role:" bullet list: - Experience keeping cross-functional work on track in a fast-paced environment: planning it, spotting what's about to slip, resolving what blocks it, and driving it to done. - You don't need to have held the "Technical Program Manager" title; we're interested in people who've done this work under other names, including project or delivery management, data center or deployment operations, facilities or construction project management, supply chain or capacity planning, and technical business operations - Personable yet persistent, with authentic interpersonal interactions. You're comfortable being the person who follows up, and follows up again, without wearing out your welcome - An understanding of what qualifies as a risk, and how to capture and manage risks appropriately for your team - Ability to identify and clearly state problems that arise within your team, think critically about the stated need versus the underlying cause, gather necessary data, and to suggest and help implement solutions - Ability to distill complex or technical concepts into clear, structured communications and action plans, balancing a detail- and process-oriented mindset with a focus on outcomes - Excellent written and verbal communication and facilitation skills: building productive relationships and managing expectations, looking for areas of agreement, and hearing the concerns that go unvoiced - Ability to influence and work through others where direct reporting relationships do not exist, acting as a bridge between deeply technical teams and operational teams - Comfortable using AI tools to take the toil out of your daily work, whether drafting and tightening status communications, summarizing long threads and meetings, or synthesizing scattered information into a clear picture Now Skills (Also Valuable Experience): bullet list: - Experience in physical infrastructure, hardware, facilities, or data center environments - Familiarity with the infrastructure context: data center and hardware fundamentals such as rack space, power, cooling, and deployment workflows; the procurement lifecycle and its long lead times; and the basics of the AI/ML hardware space, including why customers use GPUs and the high-level difference between training and inference. Depth in all of these isn't expected - Experience with project management tooling (e.g., the Atlassian suite/Jira and Confluence), including creating and updating items, dashboards and basic querying, and building roadmaps Now Benefits: from "Why You’ll Like Working for DigitalOcean" paragraph(s): We need to capture all substantive content: "We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions