Technical Program Manager - Consumer Wearables, Device Software

About the role

The main function of a Technical Program Manager is to provide successful definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.

Responsibilities

• Build detailed execution plans.
• Oversight of scope definition and management aligned to requirements, time estimating, program schedule development and tracking, status reporting, issue and risk management, contingency planning, and communications across multiple organizational levels.
• Lead cross-functional metric reviews to drive resolution of top technical issues and mitigate launch blockers.
• Oversee crash triage by monitoring dashboards, analyzing data, and maintaining rigorous stability tracking.
• Manage release readiness to ensure all software meets stability gates and key performance indicators.
• Identify and implement process improvements for triage workflows and documentation of best practices.
• Communicate program status, risks, and mitigation plans clearly to leadership and cross-functional partners.
• Partner with Senior engineering and TPMs to define long-term strategy, roadmaps, and end-to-end plans for device system health.
• Deliver programs within the constraints of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors.
• Program-level strategic planning, interaction with executive level management, complex issue resolution, excellent communications and team building skills.
• Manage a group or groups of internal exempt and matrixed employees and contractors that serve on the project(s) to deliver systems and systems enhancements that meet specified requirements.
• Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.

Requirements

• 3+ years of experience as a Technical Program Manager managing software for consumer device programs from inception to production.
• Experience owning launch metrics and driving engineering teams, as well as experience managing complex programs with high interdependency and navigating risks within rigid deadlines.
• Superb communication and interpersonal experience, including relationship building and collaboration within a cross-functional team.
• Knowledge of software development and product development processes and best practices.
• Experience in managing multiple programs concurrently.
• Experience in communicating program status, risks and planned mitigations to technical experts and leadership.
• Strong understanding how hardware, firmware, software, and device releases come together.

Qualifications

• Bachelor’s Degree in Computer Science, Electrical Engineering, or a related technical discipline required.
• MBA or other related advanced degree preferred.
• PMP or PMI certification.

Skills

• Project estimating, project scheduling & tracking.
• Customer interaction and management.
• Implementation planning in large organizations.
• People management and team building skills.
• Flexible/adaptable in exercising judgment in a changing environment and managing competing priorities.
• Ability to learn business processes quickly and work well with business partners at different levels within the organization.
• Strong ability to assess risk and apply management principles to technology applications/products and business functions.
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.
• Experience with software development lifecycle.

Benefits

For information and details on employment benefits offered with this position, please visit here.

Pay

Min Hourly Rate($): 50.00
Max Hourly Rate($): 70.00

Schedule

Work Model Details: 3 days per week onsite in Sunnyvale, CA or Redmond, WA
Shift: Regular working hours

Benefits

For information and details on employment benefits offered with this position, please visit here.

Contact

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.