Technical Program Manager

About the role

In this role, you’ll help us shape the future and improve lives for billions of people around the world. It starts with YOU.

Responsibilities

• Lead complex, cross-functional product development programs for our dispenser and smart/IoT solutions portfolio.
• Own programs from concept through launch and post-launch optimization, bringing together internal and external development teams to deliver differentiated, high-quality products on time and within scope.
• Cook up work across hardware, firmware, software, and operations, managing risks and tradeoffs, and keeping stakeholders aligned through clear communication and strong program leadership.
• Coordinate work across hardware, firmware, software, and operations to deliver integrated solutions.
• Collaborate, lead, and coach vendor partners throughout product development, go-live, and post launch lifecycles.
• Build and maintain integrated timelines and plans, making informed tradeoffs on scope, schedule, resources, and cost while maintaining quality.
• Run the core program routines (planning, standups, reviews, gate meetings) and track progress against clear goals and milestones.
• Identify and manage risks, issues, and dependencies, driving mitigation plans and timely decisions.
• Ensure products meet agreed performance, quality, safety, regulatory, and launch-readiness expectations.
• Provide clear, concise status updates and recommendations to leadership and cross-functional partners.
• Capture lessons learned and improved "Ways of working" across future product programs.
• Document and help protect intellectual property generated through development activities.

  Requirements

  • Bachelor’s or advanced degree in a relevant engineering discipline from an accredited college or university.
  • 7+ years of experience in a variety of technical assignments, including leading complex product development efforts.
  • Proven track record of delivering new electro-mechanical products or major product renovations from concept through launch.
  • Experience with design and commercialization activities related to: Plastics and injection molding, Electro-mechanical systems, Low-power, battery-operated devices.
  • Experience with design controls, design verification/validation, and change management processes.
  • Strong proficiency with program and project management methodologies (Agile/Scrum, stage-gate, or hybrid) and tools such as Jira, Azure DevOps, Smartsheet, or MS Project.
  • Demonstrated ability to: Build and manage multi-release product roadmaps and integrated project plans, Identify and manage risks, dependencies, and tradeoffs across multiple teams and vendors, Communicate effectively with both technical and non-technical stakeholders, including senior leadership, Excellent organizational, analytical, and problem-solving skills with high attention to detail, Strong influence and collaboration skills, with experience leading without direct authority in a matrixed environment.

  Qualifications

  • Bachelor’s or advanced degree in a relevant engineering discipline from an accredited college or university.
  • 7+ years of experience in a variety of technical assignments, including leading complex product development efforts.
  • Proven track record of delivering new electro-mechanical products or major product renovations from concept through launch.
  • Experience with design and commercialization activities related to: Plastics and injection molding, Electro-mechanical systems, Low-power, battery-operated devices.
  • Experience with design controls, design verification/validation, and change management processes.
  • Strong proficiency with program and project management methodologies (Agile/Scrum, stage-gate, or hybrid) and tools such as Jira, Azure DevOps, Smartsheet, or MS Project.
  • Demonstrated ability to: Build and manage multi-release product roadmaps and integrated project plans, Identify and manage risks, dependencies, and tradeoffs across multiple teams and vendors, Communicate effectively with both technical and non-technical stakeholders, including senior leadership, Excellent organizational, analytical, and problem-solving skills with high attention to detail, Strong influence and collaboration skills, with experience leading without direct authority in a matrixed environment.

  Skills

  • Master’s degree in technical field or business.
  • Experience in one or more of the following: IoT / connected devices, smart products, or systems integrating hardware, firmware, and cloud services.
  • Consumer or B2B product development in regulated or quality-critical environments.
  • Enterprise SaaS or data/analytics platforms associated with physical products.
  • Certifications such as PMP, PgMP, Scrum Master, SAFe Agilist, or equivalent.
  • Demonstrated success setting up and running program governance, including steering committees and cross-functional operating mechanisms.
  • Customer-facing technical support experience (e.g., working directly with customers or field teams to resolve technical issues).

  Benefits

  • Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

  Pay

  Salary Range: 105,740 – 130,620 USD

  Schedule

  Full time

  Benefits

  • Medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • On-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

  Location

  Roswell Building 400