Technical Program Manager

Role Summary

This technical program manager role is responsible for overseeing large-scale software development and testing projects within a dynamic technology environment. The position requires a strategic leader capable of managing multiple programs, aligning cross-functional teams, and ensuring timely delivery of key initiatives. Focused on process improvement and stakeholder engagement, the role supports the organization’s commitment to innovation and excellence in product performance.

Responsibilities

- Lead and manage comprehensive technology programs, applying program management principles, tools, and techniques. - Initiate new programs and build alignment across teams to define objectives, program structures, and cross-functional support strategies. - Develop accurate project plans with effective risk management and continuous process improvements. - Apply technology solutions to enhance program workflows and provide transparent visibility to all stakeholders. - Collaborate with engineering and other relevant teams to resolve complex technical challenges proactively. - Establish governance frameworks, including quarterly and monthly reviews, to track progress and ensure quality, delivery, and customer impact. - Maintain strict confidentiality concerning sensitive information and ensure program compliance with company policies. - Identify opportunities for innovative process improvements connected to organizational vision and goals. - Communicate effectively with stakeholders at all levels, providing clear updates on program status and critical issues. - Drive continuous improvement initiatives by analyzing program data and implementing innovative solutions to meet strategic objectives.

Qualifications

- 10+ years of experience leading software development or testing projects as a Technical Program Manager. - 5+ years of experience managing programs using Jira. - 3+ years of experience in Agile development methodologies. - Proven success in managing complex, large-scale programs with measurable business outcomes. - Strong understanding of program management frameworks, including initiation, work breakdown, scheduling, reporting, risk, and change management. - Ability to grasp a wide range of technical topics and technologies relevant to program execution. - Demonstrated leadership in cross-functional team collaboration and stakeholder communication. - Excellent organizational and problem-solving skills, with a focus on process efficiency. - Availability to work remotely in an approved location.