Technical Program Manager

Key Responsibilities

• Own End-to-End Execution: Lead platform-level initiatives across multiple domains, ensuring that all pieces of the ecosystem move in lockstep.
• Manage Integrated Plans: Build and track program milestones and critical paths using Jira, ensuring transparency for all stakeholders.
• Drive Technical Alignment: Facilitate design reviews and delivery readiness checkpoints via Confluence, maintaining clear documentation and decision logs.
• Mitigate Systemic Risk: Identify and resolve integration, scalability, and operational risks before they impact the platform's stability.
• Ensure Launch Readiness: Manage the transition from development to production, ensuring operational handoff and post-launch stabilization.

Qualifications

• Primary Skills:
  • 10+ years of experience in Technical Program Management or Engineering Leadership.
  • Proven history of owning platform-scale, multi-team programs with significant business impact.
  • Strong technical depth to engage with senior engineers on system architecture, interfaces, and trade-offs.
  • Expert ownership of technical program management for enterprise-grade systems where the "product" is a foundational ecosystem.
  • Interdependent Execution: Proven ability to drive delivery across multiple, highly-coupled engineering teams (e.g., App Services, Infrastructure, Data, and App Services).
  • Distributed Systems Architecture: Strong technical command of cloud-native architectures, microservices, and high-availability patterns.
  • Dependency & Risk Management: Mastery of identifying complex critical paths, managing system-wide dependencies, and mitigating technical delivery risks.
  • Executive Alignment: Superior communication skills to translate technical complexity into clear strategic updates for senior leadership.
  • Strategic Roadmap Translation: Ability to convert abstract platform strategy and architectural visions into executable, measurable delivery plans.
  • Ambiguity Navigation: Operating effectively and providing structure in high-impact, ambiguous environments with minimal guidance.
• Secondary Skills:
  • Event-Driven Systems: Deep familiarity with APIs, message brokers, and asynchronous workflows to ensure seamless system communication.
  • Data & Telemetry: Management of programs involving data pipelines, system observability, and cross-system integrations.
  • Reliability & Scalability: Practical application of production readiness concepts, including security-first development and horizontal scaling.
  • DevOps & Release Management: Driving excellence in CI/CD pipelines and automated release management practices to improve deployment velocity.
  • Vendor & Cross-Org Coordination: Navigating complex external vendor relationships and coordinating dependencies across different organizational silos.
  • Metrics-Driven Delivery: Implementing program health tracking, reporting, and execution rigor based on data and KPIs.