Technical Program Manager
Critical Loop · Long Beach, CA · 1 mo ago
On-siteInformation Technology$175k–$200k/yrFull-time
About the role
We are hiring a Senior Technical Program Manager to oversee multiple concurrent deployments and programs spanning battery energy storage systems, energy management software, hardware integrations, manufacturing, and customer projects.
Responsibilities
- Own multiple concurrent BESS and utility scale projects at different lifecycle stages simultaneously
- Maintain detailed program plans across all active projects including scope, schedule, budget tracking, risk registers, and milestone accountability
- Cook up dependencies among engineering, procurement, operations, and external vendors to ensure smooth sailing
- Own risk identification and mitigation across all active programs: track open issues, drive resolution, solve risk interdependencies and keep leadership informed without waiting to be asked
- Manage external partners, subcontractors, and equipment vendors to contractual milestones, hold them accountable, and escalate when needed
- Build and maintain the program infrastructure
- Critical Loop: source of truth process, tracking systems, reporting, success metrics (define & measure), milestone review cadences, and escalation paths
- Translate complex technical and schedule realities into clear, accurate communication for customers, utility stakeholders, and internal leadership
- Identify patterns across projects and feed learnings back into how the team scopes and plans future programs
Requirements
- 10 Years of Experience owning multiple complex, customer-facing projects/programs simultaneously from kickoff through delivery on timelines and can operate in ambiguity on compressed or accelerated deployment timelines
- Understands how to sequence work across engineering, procurement, operations, and external vendors
- Has owned customer and external partner relationships directly, including difficult conversations, running status meetings, and managing deliverable schedules
- Can build a program structure from nothing and does not wait for process, tools, or a PMO to exist before creating them
- Must be willing to travel up to 25% of the time
Nice-to-Haves
- Background in commercial energy, infrastructure, manufacturing, or experience managing programs that span both hardware development and field execution
- Familiarity with supply chain constraints in a physical product company
- Direct experience with utility interconnection processes, permission to operate timelines, or NTP-to-energization workflows
- Background managing BESS projects at both utility scale (10MW and above) and C&I scale (100kW to 10MW)
- Familiarity with EPC contract structures, change order management, and project finance milestones
- Experience building or formalizing a program management function at a hardware or energy company
- PMP, PMI-ACP, or equivalent
- Has worked in a startup environment without an implemented PM software or procedures and understands what it means to own outcomes without organizational support
Compensation
$175K - $200K