Technical Program Manager

We build simple yet innovative consumer products and developer APIs that shape how everybody interacts with money and the financial system. We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

About the role

We lead complex technical programs that help Plaid scale its engineering platform. We partner across Engineering, Infrastructure, Data, Security, ML, Legal, and Product to deliver company-wide technical initiatives that improve reliability, scalability, and developer productivity. You'll lead strategic technical programs from planning through execution. You'll partner with engineering leaders to align stakeholders, manage dependencies, drive decisions, and ensure successful delivery of complex initiatives. You'll work across a variety of technical domains, adapting quickly to new challenges and helping teams execute effectively.

As a Technical Program Manager, you will lead high-impact, cross-functional initiatives. As a generalist, you may work on a variety of programs. An example is one that strengthens Plaid's data and machine learning platforms. You will partner with engineering, product, data, legal, privacy, and business stakeholders to drive complex technical programs from planning through execution. Your work will help improve data governance, modernize machine learning infrastructure, and accelerate the adoption of trusted, high-quality datasets that power analytics, artificial intelligence, and product innovation. Success in this role requires strong program management, stakeholder alignment, and the ability to drive execution across multiple teams while ensuring strategic initiatives are delivered on time and at scale.

Responsibilities

• Lead complex, cross-functional programs that deliver high-impact technical initiatives across the organization.
• Drive end-to-end program execution by managing plans, milestones, dependencies, risks, and stakeholder communication across engineering and product organizations.
• Partner with engineering, product, data, legal, privacy, and business teams to align on priorities, scope, and success metrics.
• Enable the adoption of standardized processes and best practices for data governance, platform modernization, and trusted data management.
• Remove execution blockers, monitor progress against program goals, and provide regular updates to leadership.
• Foster collaboration across multiple organizations to deliver scalable solutions that improve data quality, reliability, and operational efficiency.
• Communicate progress to technical and executive stakeholders.
• Improve execution frameworks and program health.

Qualifications

• 6+ years leading complex technical programs.
• Strong understanding of software architecture and engineering systems.
• Experience driving cross-functional programs involving multiple engineering teams.
• Excellent communication and stakeholder management skills.
• Comfortable operating in ambiguous, fast-moving environments.
• Experience with data platforms, infrastructure, ML platforms, or developer productivity is a strong plus.
• Prior experience in fintech or another highly regulated environment is a strong plus.

Benefits

• Comprehensive benefit plan, including medical, dental, vision, and 401(k).
• Additional compensation in the form of equity and/or commission, dependent on the position offered.

Pay

$172,800.00 - $237,600.00 per year