Technical Product/ Program Manager in Pleasanton, CA (Hybrid)

Job Summary (List Format) Role: Technical Product/Program Manager Type: 6-month contract (possible extensions/CTH) Location: Pleasanton, CA (hybrid preferred); also open to Phoenix, AZ; Plano, TX; Boise, ID ### Key Responsibilities: Initiative Leadership (60-70%) Manage 2-3 major initiatives simultaneously. Collaborate with business stakeholders to understand business problems and define project scope. Conduct stakeholder interviews and gather business requirements. Create and maintain functional and technical documentation (PRDs, BRDs, Jira requirements, specs). Translate business needs into requirements for engineering teams. Drive long-term projects to completion independently. Operational Support (30-40%) Support existing Salesforce operations and platform health. Manage and resolve platform-related issues and service tickets. Coordinate and implement minor enhancements. Maintain ongoing platform stability (keep the lights on activities). Documentation & Communication Develop and maintain project documentation, including PRDs, BRDs, user stories, and process flows. Communicate effectively across business, product, and engineering teams. Facilitate Agile ceremonies and ensure project alignment. Technical & Analytical Involvement Work closely with engineering teams and GCC resources. Leverage technical fluency to bridge business and technical requirements. Manage project scope, timelines, risks, and priorities. ### Requirements: 5+ years in Product/Program Management, Business Systems, or related roles. Strong hands-on experience with Salesforce CRM. Expertise in requirements gathering, documentation, and stakeholder management. Demonstrated ability to manage multiple projects in Agile environments. Skilled in PRD/BRD creation, Jira, and Agile project management tools. Strong communication, organization, and problem-solving skills. Ability to work independently and ramp up quickly. ### Nice-to-Have Skills: Experience with AdTech, MarTech, DSP platforms, or video advertising ecosystems. Familiarity with Order Management Systems (OMS) and Placement.io. Prior experience supporting advertising, campaign management, or media/audience platforms. Knowledge of Salesforce integrations, workflows, and platform capabilities. Previous Albertsons experience. ### Additional Notes: Role is designed to increase team capacity and distribute workload. Candidates must be able to independently own initiatives and partner cross-functionally. Hybrid work model, with a preference for 3x per week onsite in Pleasanton, CA. Other locations may be considered.