Technical Program Manager / Hybrid

Duration: 12+ months • Location: Manhattan, NY (Hybrid 3 days a week) • Must have: Java experience

About the role

Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations. Identifies and removes blockers and always finds the path forward in challenging situations. Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross-organizational mechanisms to describe and drive continuous improvements.

Drives execution of an outcome from inception through successful delivery through the full stack of services/domains, or an outcome that spans multiple teams and integrations across the enterprise. Looked to as the first point of contact for your team or area and the source of truth for status, providing the right information and associated data about the state of the project to the right audience at the right time.

May work directly with external organizations or technology providers that support implementation plans and roadmaps, identifying opportunities to be faster, better, and cheaper. Understands the needs of engineers and technical operations teams who build, maintain, and operate the services and technical assets.

Responsibilities

• Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organizational objectives.
• Play an active role in mentoring and recruiting others.
• Anticipate bottlenecks and adequately factor in contingency for unplanned delays.
• Determine if success metrics are in place and, if not, work to define them.
• Recognize discordant views and take part in constructive dialog to resolve them.
• Continuously assess development processes, test plans, and operations; work with teams to improve concurrent project delivery.
• Streamline and/or eliminate excess process in any area of the architecture, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year.