Technical Product Operations Specialist IV

About the role

We are seeking an experienced Technical Product Operations Specialist to support a leading large scale technology platform within its Product and Regulatory Operations organization. This team plays an essential role in protecting users and businesses across global platforms.

Responsibilities

• Lead program execution across multiple products and platforms, including launching new efforts and accelerating existing initiatives
• Write and optimize advanced SQL queries to collect, transform, and analyze product data
• Identify trends, patterns, risks, and opportunities that inform product and business decisions
• Build dashboards, reports, and visualizations using tools such as Google Sheets, Tableau, Looker, or similar platforms
• Use AI agents and AI assisted tools to accelerate analysis, automate repetitive tasks, and prototype solutions
• Develop data-backed risk mitigation plans and communicate recommendations clearly to stakeholders
• Manage multiple technical and operational workstreams independently
• Possess strong organizational and communication skills and the ability to manage multiple workstreams with limited supervision
• Partner with product, engineering, legal, and operations teams to improve execution, quality, and product outcomes

Requirements

• 8 or more years of experience in strategy, operations, consulting, program management, or technical product operations
• Advanced SQL skills, including CTEs, window functions, joins, aggregations, and data transformations
• Experience using AI agents or AI assisted workflows to improve productivity and accelerate problem solving
• Expert level Google Workspace skills, particularly Google Sheets, including complex formulas, pivot tables, documentation, and workflow automation
• Strong analytical judgment and the ability to translate data into clear, actionable recommendations
• Demonstrated success managing multiple workstreams with limited supervision

Qualifications

• Experience supporting product operations within a large-scale technology platform
• Experience with VS Code or similar development environments
• Experience with vibe coding, AI assisted code generation, or low code and no code prototyping
• Experience building dashboards using Tableau, Looker, or similar tools
• Familiarity with data pipelines, ETL processes, and data infrastructure concepts
• Experience partnering with engineering teams on technical requirements and specifications
• Background in quality assurance, triage operations, ML or AI validation, or product testing
• Experience developing and implementing manual or automated test strategies

Skills

• Technical Product Operations
• Advanced SQL
• Data Analysis
• AI Assisted Workflows
• Google Workspace
• Data Visualization
• Data Pipelines
• AI Agents
• Tableau
• Looker
• VS Code
• Vibe Coding
• Low Code/No Code Prototyping
• Quality Assurance
• Triage Operations
• ML/ AI Validation
• Product Testing

Benefits

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retailer plan
• Vision insurance

Schedule

8 hour shift Monday to Friday

Location

Hybrid (NYC, MPK, DC, SEA)