Technical Product Operations Specialist IV (6296)

Responsibilities

• Drive program execution across multiple products and platforms, including launching 0-to-1 initiatives, accelerating delivery, and improving product outcomes through technical and programmatic solutions.
• Write and optimize advanced SQL queries using CTEs, window functions, joins, aggregations, and data transformations to analyze product data and identify actionable trends and insights.
• Build and maintain dashboards, reports, and data visualizations to communicate findings effectively and support real-time business decision-making.
• Leverage AI agents and AI-assisted workflows to accelerate data analysis, automate repetitive processes, and prototype solutions that improve operational efficiency.
• Identify and mitigate program risks by using data and critical thinking to anticipate roadblocks, develop mitigation plans, and drive issues toward resolution.
• Collaborate with product, engineering, legal, and cross-functional stakeholders to define requirements, strengthen execution, and deliver program objectives.
• Manage multiple concurrent workstreams independently while maintaining strong organization, documentation, communication, and execution standards.

Required Qualifications And Skills

• 8+ years of relevant experience in consulting, strategy, operations, technical product operations, or program management.
• Advanced proficiency in SQL, including CTEs, window functions, joins, aggregations, and data transformations.
• Experience using AI agents and AI-assisted workflows to accelerate analysis, automate tasks, or improve productivity.
• Expert-level proficiency with Google Workspace, particularly Google Sheets, including complex formulas, pivot tables, detailed documentation, and automated workflows.
• Prominent experience managing multiple workstreams simultaneously with a high degree of independence.
• Strong analytical and critical-thinking skills with the ability to use data to identify, anticipate, and resolve problems.
• Demonstrated ability to work independently, take initiative, and drive programs forward with limited supervision.
• Strong organizational, time-management, and cross-functional communication skills.
• Ability to quickly learn and adapt to new tools, technologies, and technical requirements.

Company Description

About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.