Technical Product Manager

About the role

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Set and evolve baselines for Spring Boot 3.x, Spring Cloud, Spring Security, WebFlux vs. MVC, GraphQL schema conventions
• Define and govern REST (OpenAPI-first, contract tests, versioning/deprecation SLAs) and GraphQL (SDL-first, schema registry/checks, persisted queries, deprecation policy)
• Define SLIs/SLOs and enforce error budgets, timeouts, retries with backoff/jitter, circuit breakers, bulkheads
• Observability with OpenTelemetry (traces/metrics/logs), RED/USE dashboards; track p95/p99 latency and MTTR
• Topic naming/versioning, partition/replica policy, compaction/retention, schema evolution (Avro/Protobuf), idempotency and ordering guidance
• Define Security OAuth2/OIDC, mTLS, JWT claim standards, resolver-level auth for GraphQL; secrets management integration
• Prioritize by cost of delay, reliability risk, developer productivity impact, and TCO; document ADRs for major choices

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Hands-on experience with: Java 17+, Spring Boot 3.x, Spring Cloud, Spring Security, WebFlux vs. MVC, Resilience4j, Spring Data JPA/R2DBC
• Kafka: partitions/consumer groups, compaction/retention, schema evolution, idempotency, lag management
• GraphQL: schema design/federation, persisted queries, query limits, N+1 mitigation (DataLoader)
• Proven delivery of API/schema governance, versioning/deprecation, and CI policy gates
• Strong SRE practices: SLIs/SLOs, error budgets, OpenTelemetry, data-driven post-incident improvements

Skills

• Developer productivity: time-to-first-hello-world, framework adoption, migration cycle time
• Reliability/performance: SLO attainment, p95/p99 latency, error budget burn, Kafka consumer lag, GraphQL query cost/failure rates
• Governance: contract test coverage, schema validation pass rate, deprecations completed within SLA

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.