Jobs · Business Development · Massachusetts

Technical Product Launch Manager I, Amazon Robotics

Amazon · North Reading, MA · 3 wk ago
Business DevelopmentFull-time

About the role

Amazon Robotics is transforming fulfillment by deploying autonomous mobile robots, robotic manipulation systems, and AI-driven orchestration software. As a Technical Product Launch Manager I, you will support the end-to-end launch of next-generation robotics technologies directly into Amazon's live operational network.

Responsibilities

  • Support end-to-end launch and field testing of new automation solutions; track deliverables, flag project risks, and contribute to status reports under guidance from senior program managers.

  • Develop foundational expertise in site operations and maintenance, build relationships with site customers, and represent their perspective in product discussions.

  • Monitor performance, availability, and quality metrics during field tests; identify patterns and escalate root causes to engineering, contributing findings to prioritized product and process improvements.

  • Assist in evaluating user roles against product requirements, maintain a prioritized feature backlog, and surface high-impact improvement opportunities in engineering roadmap and sprint reviews.

  • Drive launch readiness by developing user training content, from associate standard work to leadership-level theory-of-operations material; ensure site teams are prepared to operate and sustain new automation solutions by delivering training milestones on schedule and validating completeness prior to go-live.

  • Execute day-to-day field testing tasks, support site leadership communications for changes, and triage operational issues arising from NPI activities to help keep launches on schedule.

Requirements

Basic Qualifications:

  • Bachelor's degree in science, technology, engineering, math, business or equivalent
  • Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
  • 2+ years of customer-facing work, engaging with customer stakeholders, technologists or partners to support business problem resolution with advanced technologies experience

Preferred Qualifications

  • 2+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience

Qualifications

  • Basic Qualifications
  • Preferred Qualifications

Benefits

The benefits that generally apply to regular, full-time employees include:

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

Pay

Base salary range for this position is listed below. Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

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