Technical Product Launch Manager I, Amazon Robotics
About the role
Amazon Robotics is transforming the future of fulfillment by deploying autonomous mobile robots, robotic manipulation systems, and AI-driven orchestration software across hundreds of fulfillment centers that collectively move billions of packages a year. As a Technical Product Launch Manager I, you will support the end-to-end launch of next-generation robotics technologies directly into Amazon's live operational network, working under the guidance of senior product launch managers.
Responsibilities
Support end-to-end launch and field testing of new automation solutions; track deliverables, flag project risks, and contribute to status reports under guidance from senior program managers.
Develop foundational expertise in site operations and maintenance, build relationships with site customers, and represent their perspective in product discussions.
Monitor performance, availability, and quality metrics during field tests; identify patterns and escalate root causes to engineering, contributing findings to prioritized product and process improvements.
Assist in evaluating user roles against product requirements, maintain a prioritized feature backlog, and surface high-impact improvement opportunities in engineering roadmap and sprint reviews.
Drive launch readiness by developing user training content, from associate standard work to leadership-level theory-of-operations material; ensure site teams are prepared to operate and sustain new automation solutions by delivering training milestones on schedule and validating completeness prior to go-live.
Execute day-to-day field testing tasks, support site leadership communications for changes, and triage operational issues arising from NPI activities to help keep launches on schedule.
Requirements
We are looking for a builder who is comfortable navigating ambiguity, leads with data, and earns trust through reliable execution. You dive deep into the details without losing sight of the bigger picture. You simplify the complex, champion your customers, and bring a doer mindset to every challenge. If this sounds like you, we'd love to meet you.
Qualifications
Bachelor's degree in science, technology, engineering, math, business or equivalent
Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
2+ years of customer-facing work, engaging with customer stakeholders, technologists or partners to support business problem resolution with advanced technologies experience
Benefits
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Pay
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Schedule
Final compensation will be determined based on factors including experience, qualifications, and location.